What’s in it for our customers?

One of our biggest goals regarding customer advocacy has been to form a multilingual team and train these new employees to provide high quality support to our customers. The great news for Avira users globally is that, from now on, our own in-house Customer Advocacy team will be able to respond to their queries in several languages: English, Italian, French, Spanish, Portuguese and Dutch. They will be available 24/7, handling requests coming from all over the world.

A warm welcome to our new team members

Last week, we celebrated the arrival of our new colleagues the “Avira way” — with snacks and pizza, some beers, and lots of fun and laughter. It was a great opportunity for us to welcome them aboard and give them a dose of what Avira’s “Live free” slogan is all about.

Let’s wish them luck and success in their new roles @Avira!

Thinking of a career change?

Our recruitment process is not over yet, so if you wish to join our brand new Customer Advocacy team in our Bucharest office, please see below the open positions still available at this moment.

• Knowledge and Education Trainer (m/f)
• Customer Service Representatives – Spanish speaker (Full-time & Part-time)
• Customer Service Representatives – Portuguese speaker (Full-time & Part-time)
• Customer Service Representatives – Italian speaker (Full-time & Part-time)
• Customer Service Representatives – French speaker (Full-time & Part-time)
• Customer Service Representatives – Dutch speaker (Full-time & Part-time)

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