We inform you that we have had an incident with our signature file that might have affected our Panda Cloud Office Protection and Retail 2015 customers. This issue causes some files to be moved to the quarantine.

The signature file has already been replaced, so this situation should not recur. Nonetheless, we advise our customers not to restart your computer. At Panda Security we are working to restore the situation at the endpoint as soon as possible.

We apologize for any inconvenience this may have caused you. We will keep you informed at all times.

*** UPDATE – Wednesday, 21:20 (CET)

The solution which restores the quarantined files has been automatically deployed in all the affected products. We are working on a tool to be installed on those computers which require a manual installation of the solution. We will update the information as soon as it is ready.

http://www.pandasecurity.com/uk/homeusers/support/card?id=100045

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