Tag Archives: Google Glass

The future of smart glasses still looks bright

At the 2015 Consumer Electronics Show earlier in January, wearable digital technology was the darling of the show.

While most of the buzz was around smart watches, Google Glass remained a status symbol worn by some geeks attending the show.  The yet-young “smart glasses” scene even boasted new entrants by major players like Sony and Epson.

So, it was surprising to some, when Google announced last week that as of Monday January 19th 2015, it was halting sales of its glasses and going back to the drawing board. Perhaps not so surprising to anyone outside the bubble of CES.

The consumer product media had ridiculed the glasses and its adopters for everything from how the device looks, to potential privacy infringements.

Google announced that Tony Fadell, the father of the iPod while at Apple and the CEO of smart-home device maker Nest Labs, which Google acquired last year, would undertake the Glass re-boot.

Tony Faddell

Image courtesy of mojandroid

 

Under Fadell’s expert hand, the product’s redesign should help Google Glass, though concerns about the smart glasses concept remain. I recently wrote about wearable devices and adoption, and privacy issues, particularly in the workplace. The focus of that piece was a potential ban on smart glasses and what companies need to do to prepare for the Wear Your Own Device (WYOD) trend. For now, it looks like the negatives outweighed the benefits, on the consumer side at least.

However, I believe that the smart glasses concept has great potential in other areas – one of which, is healthcare.  Boston’s Beth Israel Deaconess Medical Center is a prime example of how smart glasses can assist medical staff. It has developed a system that allows an ER doctor to look up information on patients by using Google Glass to scan a Quick response (QR) code on the wall of each room. It’s a great project and you can read a doctor’s blog about it here.

More recently, smart glasses for healthcare applications got another boost in the form of Augmedix, a startup with the aim of providing medical professionals with a Glass-powered records management solution.

Augmedix

Image courtesy of Augmedix

 

Enabled by Google Glass, Augmedix expedites the time physicians spend daily entering or retrieving data from electronic health records, allowing them to focus on patient care. According to the company, first launched in 2012, the service has a nationwide patient acceptance rating of more than 99 percent. The company’s CEO reports to Forbes that the Glass reboot is not cause for concern, as Google will continue to supply Glass to enterprise customers.

According to Forbes, Augmedix was one of ten companies Google lists as certified Glass at Work partners, focused on Glass-based enterprise services. More than half of them list healthcare as a major focus.

Of course, privacy issues will be consummately important for smart glasses in healthcare scenarios – as patient privacy is rigorously protected by the Health Insurance Portability and Accountability Act (HIPAA) and vigilance is of critical importance to all of us.

It’s not just about healthcare though, I think the smart glasses category has a lot to offer many fields that need quick and hands-free information, including things like rescue operations and engineering on a drilling platform.

So, where are digital glasses going? Suffice it to say, for now, it looks like away from the consumer market and into business ones.

Image courtesy of knowyourmobile

Should businesses worry about wearables?

In the last few years, businesses have been tackling a new set of privacy and security issues thanks to the Bring Your Own Device (BYOD) trend where employees are increasingly using their personal devices for business use.

But what about the new device trend; wearables? How will wearable devices in the workplace affect a business? Will Wear Your Own Device (WOYD) be an issue?

Forrester, among other analysts, is predicting that 2015 will be the “year of the wearable.” IdTechEx predicts growth from $14 billion in 2014 to over $70 billion in 2024.  But the market is just ramping up, and experts are predicting it to be huge, and ubiquitous –while feeding into the larger Internet of Things.

Part of the enthusiasm being generated for wearables is attributed to the much-heralded release of the Apple Watch. And part of it is that these devices are becoming mainstream. This has been brought to the forefront by developments with Google Glass.

Google Glass

Image courtesy of Sensory Motor

 

Early issues surrounding Google Glass go to the very heart of the wearable debate: there are real concerns that the person talking to you and wearing the Glass could be recording everything.  Taken into the workplace, Glass could be used to look at valuable corporate information or record a private conference meeting. Not to mention the company workout room and locker room!

My husband Bob, who was an early Samsung X watch adopter, likes to amuse dinner guests with demos of how he can video them with his watch without them having a clue… While his and the first “smart watches” were clunky, increasingly they are being designed to be smaller, cooler, and…well, look like any other watch.

Google and Apple are just two examples of the first wave of wearable tech; there’s also the Moto 360, Samsung Gear, and start-up players like Pebble with plenty more in development.  In the next wave, experts envision devices being woven into clothing, placed in jewelry and bracelets, available as a skin patch, and other weird and wonderful ideas.

Image courtesy of Independent

 

Privacy issues aside, there’s security to consider as well. Wearables run on software and software can be vulnerable to attack.  In the case of Glass, you could foresee an attack that grants the hacker with a view of everything you’re seeing. Scary, right? For these and other reasons, some government agencies and other high-security-risk workplaces have banned Glass.

Of course, everyone can see if you’re wearing Google Glass.  But as wearable devices get harder to spot, privacy risks go up. So as an employer, manager, enterprise expert, or small business owner, what can you do to maintain security and safety? Banning WYOD all together doesn’t appear to be a sensible option, and as a matter of fact may put your business at a disadvantage.

So, it’s a good idea to start putting policies in place. If you develop a good BYOD policy you’ll be in good shape for WYOD.

Here are a few areas to consider in expanding your BYOD policy for WYOD:

  • The types and acceptable use of personal devices by employees — whether wearable or not
  • How these personal devices will be monitored while in the office
  • Stipulation for use of company-owned BYOD/WYOD devices outside the office
  • Enhanced/expanded social media policy to include BYOD/WYOD
  • Details on penalties for violating the device policy

 

For more help creating a device policy for your business, check out our Small Business Digital Policy eBook.

 

I certainly don’t want to be all gloom and doom about wearable devices. I believe they can do great things in the workplace.  For example, Boston’s Beth Israel Deaconess Medical Center has developed a custom retrieval system for Google Glass, which allows an ER doctor to look up specific information about patients by using Google Glass to scan a Quick response (QR) code on the wall of each room.

Salesforce this summer announced the Salesforce Wear Developer Kit, a set of resources designed to help developers build apps that integrate with Salesforce service for such wearable devices as smart watches, smart glasses, smart armbands and biometric authenticators. Clearly we’re at the cusp of a WYOD evolution (I hesitate to call it a revolution).

It’s only natural that wearables are bleeding into the workplace.
And like any new technology in the workplace, it’s all about preparing for it and using it in the right way.

Title image courtesy of edudemic