Tag Archives: smart devices

Breathing fresh air into the Internet of Things, to keep you alive

Here at AVG we have an innovation team (AVG Innovation Labs) that looks at future security risks and how technology can be deployed to manage it.

And when it comes to new IoT devices, special consideration is needed to ensure data is kept personal and private. AVG Innovation Labs undertakes research to allow us to understand how best to provide these services going forward.

The AVG team have been innovating their own IoT devices and applications to get a first-hand experience of the challenges that vendors go through when creating a device for the home.

One of those projects has been looking at air quality and how it can be an issue for many people, whether they suffer from allergies or maybe asthma. Breathing clean and acceptable air can improve our day to day experience, and by extension our personal security.

The device starts with measuring the Air Quality Index (AQI) which provides an overall rating of air quality.  This is obtained by analyzing multiple sensor readings such as relative humidity, temperature, carbon monoxide, ammonia, and many more.

In conjunction with our vision of the future for AVG Zen and Family Graph, we’re demonstrating the importance of location as an impact on the safety of everyday family life.

Now imagine a scenario where we combine some of that future AVG Zen functionality with Air Quality monitoring and other connected devices in the home.

Through location sharing our devices know if we are home, travelling, or even en route from work or school. As we start our travel toward home, our smart connected device that we all carry could automatically connect with the home network to inspect the status of air quality and temperature remotely.

With that information at hand, and making decisions based on our preferences, the technology could automatically open vents or start de-humidification or air-conditioning units to change the air quality, or switch on the heating so that we have a warm house to welcome us home.

The potential for technology to improve our everyday lives and ensure that our environment is the best it could be is remarkable. There is also the life-saving benefit of avoiding toxic conditions caused when a gas powered heating system malfunctions, for example.

When IoT devices bring real value such as this, it’s important that they are not interfered with by hackers, and that the data analyzed remains private and secure. Imagine getting home to find the air quality has been made worse not better, or that the house is too cold or even too hot and you have a large energy bill coming your way.

Through innovation like this, AVG is able to understand the complex challenges of securing devices and services that will one day provide us all with truly connected homes and lives.

Five things to learn from 2015

Here are my five things we discovered in the last 12 months.

  1. Big brands being hacked grabs headlines – but the story can start with a small business.
    The hack and release of personal data from the adult dating site Ashley Madison probably got the most media attention of all the security breaches in 2015, but it was far from the only one. The list of familiar brands and organizations that suffered confidential data breaches ranged from VTech the children’s toy manufacturer, to the US Internal Revenue Service, to the UK’s phone and broadband internet provider, Talk Talk. There was even a “live demo” of a Chrysler-Jeep being hacked on the highway. How do hackers get in? A common tactic is via employees innocently clicking bogus links in emails or bringing malware-infected personal devices into the workplace. Crucially, hackers can find their way into big brands via small company suppliers where security may be weaker. The message is simple: all businesses need to ensure their online defences are as strong as possible.
  1. New payment methods: faster transactions but new threats
    2015 was the year that new payment methods really seemed to take off. On the one hand, “contactless” bank cards allowed consumers to make payments by tapping a card against a terminal without having to swipe and enter a PIN. But this use of RFID technology also gives cybercriminals a new opportunity to steal data – if they can get close enough.Likewise, smartphone payments – such as Apple Pay and Android Pay – are turning phones into wallets. That means thinking about your phone’s physical and cyber security. So is your business taking every possible step to keep its data – and customers’ data – as safe as possible in this new world of faster and mobile payments?
  1. Bring your own device can allow hackers through the office door
    How many of your employees bring their own mobile devices to work and use them to check and send work-related emails, access spreadsheets or other company data? So don’t forget to protect mobile devices in business, they are as vulnerable as desktop devices and carry business critical data. Two mobile hacks in 2015 reminded us all of how vulnerable smartphones can be: the MMS messages with a hidden sting, and the Stagefright 2.0 vulnerabilities in the Android operating system.
  1. Don’t think your Mac device is a safe bet!
    Part of the Apple myth is that its devices are always malware free; indeed, remember those old “I’m a Mac, I’m a PC” ads from the late 90s with the actor representing the PC catching a terrible cold versus the healthy young Mac? That myth was truly tested in 2015 when fake developer tools that were used to create iOS apps containing malicious code known as “XcodeGhost” made their way onto the Apple App Store. The moral of the story? If you’re using Apple tech, make sure you’re taking security seriously … you can still catch a cold.
  1. We’re only human!
    An error this year by an individual at the UK holiday firm Thomson was a timely reminder that however tight your online security, human beings make mistakes. Data about the name, home address, telephone number and flight information of 458 people were attached in error to an email. The simple lesson? Everyone should take a moment to think twice before attaching documents to an email and hitting send. Just ask the question: what I am sending and should this be shared in this way?

So there we are: five lessons from the outgoing year to remind us of the critical need to keep business security top of mind.

For more tips, insights and product information to keep your business protected, check out our web site at http://www.avg.com/internet-security-business. We look forward to helping keep you and your business safe as we head into the 2016!

Getting the care you deserve for your digital life

Being connected and enjoying your digital life these days means dealing with many devices.  Computers, smartphones, tablets, game consoles, printers, and don’t forget they all need a reliable Internet connection too!

And despite all that money you spend on your technology, when things go wrong and you spend hours searching for a solution that doesn’t work, it can be very frustrating and lonely.

Having to solve a technical problem quickly when you don’t know the answer can feel a bit like you are the contestant on a live TV game show!  The only difference is there’s no 50/50 or “ask the audience” option – instead you’re only left with “phone a friend”.

Then what happens when your friend can’t help?  Or if you know that calling your “friend” is going to leave you with more questions than answers, or you’re going to get “that look” they give you; like you’re the dumbest person on the planet.

Instead, let me suggest a new friend, a really smart and non-judgmental friend, who will help you with technical problems on your PC, Mac, tablet, smartphone or game console.

Your new friend is called AVG Go :)

AVG Go offers remote technical support 24 hours a day, 7 days a week. I bet your other friends are never THAT available!

Our dedicated tech experts can help you with:

  • troubleshooting operating system issues
  • installing and configuring software
  • setting-up and configuring your router and Wi-FI to get you online
  • diagnosing and removing viruses, spyware, & malware.

If you sign up for the AVG Go Total Care Plan, you also get our award-winning protection and performance products for unlimited devices with AVG Ultimate. All of these products are included:

  • AVG Internet Security for Windows
  • AVG AntiVirus PRO for Android
  • AVG AntiVirus for Mac
  • AVG PC TuneUp for Windows
  • AVG Cleaner for Mac
  • AVG Cleaner PRO for Android.

For more information visit AVG Go or, if you’re in the US or Canada, call 1-844-234-6038* now for your FREE consultation.

*AVG Go is currently available in the US and Canada and we hope to bring you more locations in the future.

The dangers of relying on our smart devices

As consumers, we continually hear about the ‘Internet of things’ and the positive changes that will come from our always connected world.

I recently read an article in the San Jose Mercury news that talks about the devices we are all expected to acquire that will make many of our life decisions for us, whether an automated butler, health gadget, thermostat or a driverless car.

It made me contemplate the amount of connectivity we already have in our lives and how it is set to increase. How much is enough? Can we have too many smart devices?

Let’s consider a potential scenario from the not too distant future:

Awoken at the optimal moment in your sleep pattern by your wearable tracker,  you are recommended a light breakfast that includes juice with added vitamin D due to your lower than normal levels.

While having breakfast, the news is reported to you by a service that selects what it thinks you will want to know.

The weather app recommends dressing cooler today as sunshine is forecast. Your driverless sends an alert that, based on traffic conditions, the optimal time to get on the freeway would be in 10 minutes time. It then alerts the household heating system to shut down as you are going to be leaving.

The first two hours of your day are led by suggestions made by gadgets and where the information you are offered has been pre-selected.

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Some mornings this guidance might seem the perfect way to start the day. To me though, it seems like we are at risk of surrendering control to the devices of the future.

Our connected gadgets and services are being controlled or fed information that, of course, is open to manipulation by people and companies out to exploit our willingness to be led rather than to explore.

“We need to temper our reliance on technology and connected services, even though they can help make life easier”.

We need to keep our reliance on technology in check and connected services, even though they can help make life easier.

Imagine a life without open choice, where all options available have been preselected for you. It is starting to sound like the Truman Show.

Take an everyday task such as selecting a movie for the family to watch. On a busy workday, a recommendation made by a streaming company might be useful, but if I did not sit and browse for myself every now and again, I would miss things that I might also like.

Exploring the options for myself allows me to find things that would not have been on my list of recommendations and might just surprise me.

I love my gadgets and I don’t want to come across as negative. However, there’s a lot to be said for exploring.

I would encourage everyone to find some time in their busy schedule to go gadget free and try something new. You never know what you might discover.