Tag Archives: Lifestyle

How to activate Two Factor Authentication on Apple services

This February Apple announced that they would be making Two Factor Authentication available on iMessage and FaceTime in a bid to help users secure their online identities.

What is Two Factor Authentication?

Two Factor Authentication is method of securing your online accounts or services through the addition of another layer of security when you login. This is usually a code which is sent to your mobile device, either in form of a text message or via an app.

Video

What is Two Factor Authentication

 

Activating Apple’s Two Factor Authentication

Implementing Two Factor Authentication on Apple services is very straightforward.

 

  1. Go to My Apple ID.
  2. Select Manage your Apple ID and sign in.
  3. Select Password and Security.
  4. Under Two-Step Verification, select Get Started and follow the onscreen instructions.

 

Apple Two Factor

 

For help and advice on implementing Two Factor Authentitcation on Apple services, I’d recommend visiting the official Apple FAQ page.

New Concerns for Connected Car Hacks  

Last week, we reported on news of remote hacking of BMW cars that opened car doors and windows.  That episode was followed by a CBS News 60 Minutes report on DARPA and concerns about Internet of Things last Sunday, which included a renegade, runaway car that had been hacked remotely causing it to crash.

In the CBS demonstration, the victims were only some orange traffic cones. But the implications were real: two tons of moving steel out of the driver’s control.

Granted this may be the worst-case scenario but there are also implications for hijacking your data that give us cause for concern.

In that vein, a new report was issued last week (Feb. 9) in the U.S. on broader security and privacy vulnerabilities in smart vehicles. The report by Senator Ed Markey (D-Mass.) called “Tracking & Hacking: Security & Privacy Gaps Put American Drivers at Risk,” identified risks and proposes new safety standards for smart vehicles.

Senator Markey is a member of the Commerce, Science and Transportation Committee. His study is based on how 16 major automobile manufacturers responded to questions about how vehicles may be vulnerable to hackers, and how driver information is collected and protected.

Here are just a few excerpts of its data points:

  • All new cars on the market today include wireless technologies that could pose vulnerabilities to hacking or privacy intrusions.
  • Few manufacturers are able to report past hacking episodes or could describe any current effective capabilities to diagnose or respond to hacks.
  • A majority of automakers collect and use data on performance and driving history in their efforts to improve customer experience, and often share it with third parties.

The full report is available here.

 

In a statement about the report, Markey summarized: “Drivers have come to rely on these new technologies, but unfortunately the automakers haven’t done their part to protect us from cyber-attacks or privacy invasions. Even as we are more connected than ever in our cars and trucks, our technology systems and data security remain largely unprotected. We need to work with the industry and cyber-security experts to establish clear rules of the road to ensure the safety and privacy of 21st-century American drivers.”

The Markey report illustrates the data and cybersecurity implications for privacy and security in connected cars that we in the industry have been talking about for more than the past year. I’ve written about smart car security and privacy issues and have spoken about the subject at many venues, including last year’s Connected Car Conference.

Our cars are becoming another of our digitally connected devices. But as our cars evolve, essentially into computers on wheels, they are vulnerable to the very same threats and attacks as home computers, laptops and smartphones.

I applaud Markey’s report. As frightening as it may be, it is a call to action for all of us in the auto, tech and security industries.

Who’s dating who online & how do you get in safely?

Like many services, dating has made the move from your desktop to your pocket thanks to mobile apps that help you find love just around the corner.

In fact, because of that move to pockets and purses worldwide, there’s been a massive popularity explosion in online dating.

The country with the most online daters by far is the USA, merely because of the sheer number of people using mobile phones and downloading dating apps, according to our own research. As the birthplace of the mobile app industry, this doesn’t really come as surprise.

However, Americans are not the most likely to be dating online when viewed as a percentage.

When you break down how many people per 1000 are downloading dating apps, Americans are blown away by the United Kingdom, Australians and Canadians, and are only marginally ahead of the Argentinians. But even the Saudis are getting in on the online dating tango.

Dating App Downloads Per 1000 People

 

 

Choosing a site

If you’ve ever been tempted to try your hand at online dating, choosing the right service is one of the most important decisions you can make.

Whatever your age, interests or demographic there will be a site out there catering to your needs. I would advise sticking to well-known sites so that you can get support if you need it.

Interestingly, AVG’s research showed that app popularity differed greatly between countries. For example, Tinder is neck and neck with Plenty of Fish in the USA, but is dominant in Argentina.

If you do your research, you can pick the right service that will give you the best chance of success in your country.

Dating App Popularity By Country

 

Staying safe while online dating:

If you’re ready to jump into online dating, I would advise taking a few precautions to ensure you have a fun and safe time. Here are five simple tips to help you stay safe:

  • Use throwaway accounts: Some apps require an email or a Facebook account to log in. It may be best to create a new email or Facebook account, so that if things go sour, you can always limit your exposure and just close them down.
  • Use secure messaging in app: Don’t rush to move to off-app communications (emails, phone, etc). Take your time and communicate through the app, it’s there to help you stay private and get support when you need it.
  • Be wary of fake accounts: Fake dating profiles are known as Catfish scams. Don’t give out any personal details unless you are sure you’re talking to a real person. And remember that until you actually meet in person, you can never truly be sure—so try to get on a video call.
  • Be careful what you share: Most people know that the photos you share on social media sites become their property, but you may still be surprised to become the “hot date of the week” promoted on the app. Make sure you’re for anything you share to be seen publicly.
  • If you want to meet, tell someone where you’re going: It goes without saying that you shouldn’t rush out to meet someone you don’t know in the middle of the night. Make sure someone knows you’re out there and check in with them from time to time to let them know everything is ok.

 

Making the web a more positive place this Safer Internet Day

This blog has been written by the Anti-Bullying Alliance, a part of The Children’s Bureau charity in the UK. To celebrate Safer Internet Day 2015, AVG has teamed up with the Anti-Bullying Alliance to create a graphic designed to help anyone who may be experiencing cyberbullying.

 

It seems like a lifetime ago but many of us at the Anti-Bullying Alliance can still remember a pre-Internet world. There were few computers and certainly no smartphones.

Once you left the house you had to print a map of where you were going and hope that the person you arranged to meet would actually turn up.

Fortunately, now we have the Internet and it’s infinite different uses. Looking around, it is hard to find a part of our day to day lives that hasn’t been touched by the world wide web.

However, as is so often the case, with great power comes great responsibility. The Internet gives us an incredible window into the world but it’s up to each of us that we use the net responsibly.

The Anti-Bullying Alliance is all about working to make the Internet a safe and positive place to be. But with recent stories in the press about antisocial behaviour on social media sites it’s no wonder parents and schools are concerned about keeping young people safe from cyberbullying.

Cyberbullying is a significant issue facing young people today, and according to Safer Internet Day research in 2013, as many as 41% of 7–11 year olds knew someone who had been cyberbullied

That’s why we’ve created some tips in the infographic below with AVG to support Safer Internet Day 2015.

Don’t forget that the biggest impact we can have to reduce cyberbullying is to model kindness and respect both online and off – stay safe, fun and connected.

You can follow the Anti-Bullying Alliance on Twitter @ABAonline

 

Safer Internet Day Cyberbullying Graphic

 

Newsweek’s Cover Art Controversy

It’s interesting to parse the controversy stirred up by the cover of Newsweek magazine’s February 6, 2015 issue.  But it’s the art illustrating the story “What Silicon Valley Thinks of Women,” not the article itself that is causing all the stir.

The cover is a drawing of a faceless woman in a mini-skirt and heels, with her hemline being lifted up – and, some would say poked –with a cursor.

Reaction to the illustration was immediate (at least in Silicon Valley) and has been on-going. Divided opinions have been aired on blogs, social media and the Today show.

The article itself illustrates some well-documented facts about how working women fare in the tech world in Silicon Valley. Chief among them: the enormous gender gap in tech jobs and how difficult it is for women-led businesses to find funding from VCs, underscored by a dearth of women VC partners.  This thesis is supported by the recent findings of research by Babson College, among others, that I’ve also written about previously.

In a very informal polling of some of my Silicon Valley women friends, four out of five thought the cover accurately characterized the article.

For some, the woman without facial features – besides red lipstick – proved a compelling example of misogyny. For another camp, the cover illustration perpetuated a stereotype and the gender problem in tech.

The cover’s designer, Edel Rodriguez, defended himself and talked about what he was trying to achieve in an interview on the industry website, GigaOM.

“The subject of the article is how women are treated in Silicon Valley. It details the sexual harassment, jokes and treatment that women put up with in the industry. The image represents this harassment. A woman should have the right to dress however she pleases without this happening to them. These men have grown up around technology and video games their entire lives. They see women as objects that they can mistreat. The image conveys the exact moment when the harassment is symbolically taking place.” The full article/interview with Rodriguez can be found here.

Many agree on one thing: the cover art has fulfilled its mission of drawing attention and getting people to read the piece on an important topic!

My thoughts: First, I was happy that Newsweek focused on this important topic and ran a cover story on the challenges of women in tech.  Second: Art is always a matter of personal preference. But in this case, I’m in the camp of don’t blame the art. It’s art imitating real life.

But I do want to say that from my experience there are many companies in Silicon Valley who don’t participate in the harassment depicted in the article and there are many people who advocate for women. As proven with this article, there’s growing momentum in the tech world to address the gender gap. And that’s very good news.

As anyone who has followed my blog posts knows, I am a strong advocate of advancing this discussion.  It’s the basis for a conversation I look forward to leading during my session “Boardroom or Baby” at SXSW 2015.
Speak_IA

How To Boost Your Home Wi-Fi Signal (Part 2)

Is your Wi-Fi network still going slow even after our first bunch of tips? Are you even experiencing occasional drop-outs and disconnects?

In part two of our Wi-Fi optimization series, we’ll show you how to boost the signal strength of your Wi-Fi network even further. If you missed part one, go check it out!

Set up a wireless repeater

If your property has thick walls or is so large that your router cannot simply broadcast a good signal from one end to the other, it’s probably wise to get a wireless repeater:

Repeater

 

These look very similar to a router and pick up your Wi-Fi signal and rebroadcast it with renewed strength. The repeater connects to your wireless router as a regular client, getting an IP address over DHCP much like your regular laptop or PC.

  • Position: I suggest following our first tip of part 1 of this guide to determine weak spots of your wireless router. Place the repeater close to this spot but make sure that it’s able to pick up a good signal (80% or more) from your main router. Otherwise it won’t be able to repeat a good quality signal.
  • Hardware: When choosing a repeater, don’t be confused by the different names – some companies tend to name their repeaters as ‘Range extenders’ while others call them ‘Wi-Fi expanders’ or something similar. They are all the same. Simply make sure to pick one that rebroadcasts your 802.11n or ac signal and make sure that it’s compatible.
  • Set up: Every manufacturer has different setup procedures but in general all that is needed is your network name and password.

 

Tip: Check out these resources for a general overview or this huge guide on how to use your router as a universal wireless repeater.

 

Optimize the Wi-Fi settings

There are many complicated settings on your router which can help you optimize the signal in your home. Unfortunately, every manufacturer offers different options under a different name, so we’ll just give a handful of hints that explain where to look and what to look for. Also there are some settings that you should check to see if they are set at their default values:

  • 5 Ghz Wireless Mode: If your router and adapter uses it, I’d recommend setting up a 5 Ghz Wi-Fi network instead of the regular 2.4 Ghz. Devices that support this mode are known as ‘Dual-band’.

Since most Wi-Fi routers communicate at a frequency of 2.4 Ghz, using the less common 5 Ghz mode might give you a better throughput.

 5GHz settings

To enable a 5 GHz connection, go to your router configuration page (normally shown on the device) and find your wireless settings. If you can see an option for  a 5 GHz connection, enable it!

 

  • RTS Threshold: RTS stands for ‘Request to send’ and is send by the client to the access point – it essentially asks for permission to send the next data packet. The lower the threshold, the more stable your Wi-Fi network, since it essentially asks more often when sending packages. However, if you don’t have problems with your Wi-Fi you should make sure that the RTS Threshold is set to the maximum allowed:

RTS Threshold

To do this, go to your router configuration and try to find the ‘RTS Threshold value’ in the wireless settings and set it to 2347.  Lower this value only if you are experiencing problems with your network (drop outs etc).

  • Fragmentation Threshold: This value is used to set the maximum size of packet a client can send. Smaller packets improve reliability, but they will decrease performance. Unless you’re facing problems with an unreliable network, reducing the fragmentation threshold is not recommended. Make sure it is set to the default settings (usually 2346).
  • Enable Multimedia/Gaming settings: Some wireless adapters can either be configured either for regular use or for gaming/multimedia. If you’re streaming video or playing games, enabling this will make sure that network packets for these are prioritised! In other words: If you’re watching a video file over your network, the video will get most of the traffic.

Advanced Settings

 

Benchmark and diagnose your Wi-Fi

This tip is not an optimization technique per se but it’s a great way to determine if our tips so far have had a positive effect on your network. Free ‘QCheck’ is a great tool that will show you the response time, throughput and streaming performance of your wireless setup. You can easily get it from this website after you filled out a short form.

QCheck

Enter your IP address under ‘Endpoint 1’ and another IP address in your network under ‘Endpoint 2’ to test the speed. This will give you important information when trying to optimize your Wi-Fi with our tips.

 

Replace your antenna!

Some router manufacturers sell external antennae that are much stronger than the router’s built-in antenna. If your signal is weak in places (and all our other tips have failed), then you’ll need to check if your manufacturer sells either omnidirectional or directional antennae:

  • Omnidirectional: Sends out a signal into all directions. By default, most built-in antennas are omnidirectional. If an omnidirectional antenna is your choice, make sure to look out for a longer one with ‘high gain’.

Antenna

 

  • Directional antenna: This kind of antenna sends a good wireless signal in a certain direction instead of spreading it in all directions, improving the performance in the target area. It’s like pointing a flashlight in a certain direction instead of using your regular ceiling lamps!

To connect a new antenna, you’ll usually use the SMA connector or MMCX. For more on wireless antennae, I can highly recommend the ‘Do-It-Yourself Wireless Antenna Update’ website by BinaryWolf. You’ll find great how-to guides and hardware recommendations that’ll help you pick the best antenna and the right setup!

 

That’s it! Using these tips and tricks will definitely improve your Wi-Fi performance and experience –  if you’ve got another tip that you use to boost your wireless network let us know!

SXSW 2015: The Challenges Facing Women in Tech

Recent events have shown that the technology industry is starting to address the gender gap, but what can women do to get ahead in one of the most competitive business environments?

This year at SXSW 2015, Judith Bitterli will be giving expert advice to women looking to forge a career in technology.

Whether a building career roadmap, mentoring advice or hard lessons learned, Judith will share her experiences and answer questions.

Video

The Challenges Facing Women in Tech?

 

If you are planning to attend SXSW this year, we’d love for you to come by and share your views.

See Judith Bitterli at SXSW 2015

The dangers of relying on our smart devices

As consumers, we continually hear about the ‘Internet of things’ and the positive changes that will come from our always connected world.

I recently read an article in the San Jose Mercury news that talks about the devices we are all expected to acquire that will make many of our life decisions for us, whether an automated butler, health gadget, thermostat or a driverless car.

It made me contemplate the amount of connectivity we already have in our lives and how it is set to increase. How much is enough? Can we have too many smart devices?

Let’s consider a potential scenario from the not too distant future:

Awoken at the optimal moment in your sleep pattern by your wearable tracker,  you are recommended a light breakfast that includes juice with added vitamin D due to your lower than normal levels.

While having breakfast, the news is reported to you by a service that selects what it thinks you will want to know.

The weather app recommends dressing cooler today as sunshine is forecast. Your driverless sends an alert that, based on traffic conditions, the optimal time to get on the freeway would be in 10 minutes time. It then alerts the household heating system to shut down as you are going to be leaving.

The first two hours of your day are led by suggestions made by gadgets and where the information you are offered has been pre-selected.

Facebook like

 

Some mornings this guidance might seem the perfect way to start the day. To me though, it seems like we are at risk of surrendering control to the devices of the future.

Our connected gadgets and services are being controlled or fed information that, of course, is open to manipulation by people and companies out to exploit our willingness to be led rather than to explore.

“We need to temper our reliance on technology and connected services, even though they can help make life easier”.

We need to keep our reliance on technology in check and connected services, even though they can help make life easier.

Imagine a life without open choice, where all options available have been preselected for you. It is starting to sound like the Truman Show.

Take an everyday task such as selecting a movie for the family to watch. On a busy workday, a recommendation made by a streaming company might be useful, but if I did not sit and browse for myself every now and again, I would miss things that I might also like.

Exploring the options for myself allows me to find things that would not have been on my list of recommendations and might just surprise me.

I love my gadgets and I don’t want to come across as negative. However, there’s a lot to be said for exploring.

I would encourage everyone to find some time in their busy schedule to go gadget free and try something new. You never know what you might discover.

How to secure your online email accounts

If you use an online email account such as Gmail or Hotmail, there are some simple steps that you can take to ensure that you account is secure and your data is kept private.

AVG’s Michael McKinnon has some security tips to help keep you safe:

 

Video

How to Secure your Online Email

 

Here are Michael’s Tips:

1. Make sure you are using a long, strong and unique password that isn’t used anywhere else.

2. Enable two-step verification.

3. Look at your account history and sent items folder to see if anyone, other than you, has accessed your account recently

4. Backup and delete any old email that you no longer need, especially email that might contain sensitive data like old passwords or financial information.

 

For more online security tips, visit the AVG Academy on YouTube

 

Until next time, stay safe out there.

How To Boost Your Home Wi-Fi Signal (Part 1)

Do you regularly lose connectivity to your Wi-Fi network at home? Are network speeds so low that it takes forever to even copy a simple picture or music file across your PCs – let alone stream video? In this two-part series, we are covering the most important lessons and tips for boosting wireless (WLAN) throughput across your home network. Ready? Let’s dive in!

Figure out the best possible router position

Have you wondered why your wireless signal is strong in some rooms and incredibly weak in others? It’s not only a matter of distance between your wireless router and your PCs or laptops. It’s also a matter of what objects (walls, doors, furniture, electrical equipment/outlets) interfere with a good signal.

In many scenarios, you will be able to boost wifi strength significantly by just repositioning either your router or the connected PCs slightly.
Now, the “Trial and error” method works eventually, but is a waste of time. To get the best possible location you need to create a visualization of network coverage across your home. Heatmapper, a free software for Windows, will do just that:

Click here to download Heatmapper (100 MByte). Note: A registration is required to download this free tool.

After installation, the program asks you if you’ve got a map of your map of your floor – no worries, if you don’t, you can create this heatmap based on a grid. Simply walk around your apartment or house with a laptop in your hand running Heatmapper. As you walk (slowly!), use the left-click button frequently as you walk. Walk through all the areas of your home left-clicking as much as you can.

When you’re done, right click and HeatMapper will create a map of your home, showing you where the Wi-Fi signal is stronger or weaker. Here’s how my map at home looks like:

The green area in the middle is also the center of my apartment – a good location for the router! However, in the bedroom (upper part of the screen) I only get „ok“ wireless strength because the router is blocked by three walls.

By looking at the heatmap, I quickly knew where to position the router in order to get a better Wi-Fi signal!
General advice: Make sure not to position the router directly on the floor or next to thick walls. Ideally, the best position is in the center (probably the corridor) of your apartment with no or minimal objects blocking the signal!

Use the latest drivers and firmware

It’s rare to find firmware for a router or driver for a network adapter that works perfectly right out of the gate. Most „V1“ drivers and firmwares of network equipment I have used were bad and came with all sorts of problems: slow connections, drop outs, missing features and other quirks. The first thing I always do when I get a new network device is: look for updates!

For example, when I bought my Linksys WUSB600N adapter it didn’t work (at all!) under the 64-bit-version of Windows 7. I actually bought the device and couldn’t use it for a couple of weeks until the manufacturer delivered an updated driver that worked under the x64 architecture.

Upgrading the firmware of your router has become somewhat easy over the past couple of years: Simply open up the firmware configuration page in your browser (see below) and find the „Firmware Upgrade“ page.

Here you will find direct links to drivers for some popular router manufacturers:

These links will you to the most recent Wi-Fi drivers available. Your wireless adaptor is not on the list? You haven’t found anything using popular search engines? Hit the comment section and provide us with the detailed specs of the Wi-Fi adaptor as shown in your device-manager.

 

Upgrade your Wi-Fi hardware

If you’re using the 802.11g (or even b/a) wireless standard, more bandwidth-related tasks such as video streaming, launching remote applications or file copy operations will be painfully slow. All three network standards provide a relatively low maximum bandwidth:

Theoretical speed

802.11 (1997) 2 MBps
802.11a (1999) 54 MBps (short range, high cost – mostly in business use)
802.11b (1999) 11 MBps (slower, but higher range than a)
802.11g (2002) 54 MBps (long signal range)
802.11n (2006) 300 MBps (through multiple channels and frequencies)
802.11ac (2012) 1 GBps (through multiple channels and frequencies)

As you can see, 802.11ac is the way to go these day– over the next couple of months, it’ll replaced the older 802.11a/b/g networks, and offers much improved speed, coverage and reliability. In general, 802.11n is at least twice as fast than its predessor “n” while promising theoretical speeds of up to 1000 Mbp/s.

If you’re suffering from a low network bandwidth, be sure to pick a router and Wi-Fi adapters that supports at least the 802.11n specification. If you bought a PC or laptop within the last couple of years, it’ll (very likely) have a 802.11ac wireless adapter. To go check, simply fire up Device-Manager…

…or take a look at your hardware specification sheet, for example:

If your adapter does not support 802.11n or ac but your router does, it’ll obviously use the lower N, G, B or even A modes. So make sure that all parts of your wireless chain are “n” compatible!

When shopping for a new network adapter or a router that supports 802.11ac, you should take the following three tips into consideration.

Pick a dedicated USB adapter:

Even if your laptop or desktop has a built-in 802.11ac adapter that is connected to a full-fledged 802.11n router, you might want to look into getting a dedicated (external) USB wireless adapter. Sounds ridiculous, but in my experience many external Wi-Fi adapters perform much better than built-in devices.

When I first got my Linksys WRT610N router, I got quite mixed results and only an average of 100-170 Mbps when the theoretical limit of this beast is around 300 Mbps. So I drank the cool-aid and ordered the adapter that, according to the manufacturer Linksys, “works best with” my router – the WUSB600N USB wireless adapter! And what a difference that made: Signal strength did not change, but the speed went up significantly. Here’s a screenshot of my laptop that’s using both the built-in Wi-fi chip as well as the external USB adapter to connect to the router:


The maximum speed meter went up from 130 Mbps to 300 Mbps. Of course, that is the peak value, but only with this little addition was I able to stream full-definition 1080p video across my apartment with no stuttering or delay whatsoever.

Stay in the family: Besides using external dedicated Wi-Fi devices, I’d also recommend to pick a router and the adapter from the same company. Now, that doesn’t mean that a Linksys router wouldn’t work with a Broadcom or D-Link network adapter, but it’s also my experience that you get the best-possible performance if you „stay in the family“. Now I know that this is what the manufacturer wants but in this case I’d go with it.

Use an external antenna for your router. You can significantly boost your Wi-Fi connection by replacing the antenna or add another external antenna. This guide as well as this one help you figure things out.

 

Change the Wi-Fi channel

All modern routers are capable of communicating to your PC or laptop on several different channels. However, if your neighbours Wi-Fi equipment is communicating on the same channel, your network speeds and reliability might suffer. Windows offers a built-in solution that lets you see on what channels all your surrounding Wi-Fi networks conmunicate. This is how it works:

Step 1 – Launch the command line. To do that, click on the Start orb, go to „All ProgramsAccessories“ and click on „Command Prompt“.

Step 2 – Type in the following command: netsh wlan show all.


Step 3 – You’ll see a large list of all wireless networks in your area.
Scroll through the list and watch out for the entry that says „Channel“. Out of those 7 networks, 4 are using channel 6 to send data, two use channel 5 and one is using channel 13.

This is why I should probably choose either a lower channel or a channel between 6 and 13.

Try changing the channel on the routers configuration page.

To open the page, you’ll usually enter it’s IP adress into your browser (check the manual to see which address you need to type in), for example http://192.168.1.1, and enter the user name and password you specified at setup – or the default credentials if you never specified it (which is potentially dangerous)!

Find your wireless channel settings. On my router, that’s under the “Wireless” tab right in the “Basic Wireless Settings” category:

Pick the channel that is not (or barely) used in your area. In my example, I choose channel 10. Reconnect all your devices and see if you’ve got better speed or if you’re reliability issues are fixed!
That was part 1 – look out for part 2 that’ll show you even more in-depth tricks to improve your wireless network speed!