Tag Archives: Mobile

Are You Too Social For Your Smartphone?

AMSTERDAM and SAN FRANCISCO – November 4, 2014 – Aside from the usual suspects like games and social media, streaming and even pre-installed apps are the most likely to chew your smartphone or tablet battery and storage, according to the latest Android App Performance Report by AVG Technologies N.V. (NYSE: AVG), the online security company™ for 182 million active users.

The Q3 report, based on AVG’s analysis of anonymous data from over one million AVG Android app users, charts the top apps worldwide that affect smartphone and tablet performance in terms of data plan consumption, storage capacity and battery life. With its constant background notification checks, which run even when the app is not open, the social networking app from Facebook emerged as having the biggest impact on your mobile device when it comes to overall performance.

Performance Impact Rank App Name Category Developer
1 Facebook Social Facebook
2 Path Social Path Inc.
3 9GAG – Funny pics and videos Entertainment 9GAG
4 Instagram Social Instagram
5 Spotify Music Music & Audio Spotify Ltd.

 

Social apps were well-represented in the Report with two other social apps, Path and Instagram, making the top five most performance drains. With phone and tablet space at more of a premium than ever, the report also found that real-time news apps featured prominently in the charts. Amongst the list of storage eating apps, the New York Times Breaking News app, which caches the articles accessed through it, was most likely to chew up a device’s storage, ranking higher than Facebook and Spotify. People’s data plans were also likely to be affected by CNN’s Breaking US & World News app and the UK’s Daily Mail app.

“The goal of the Android App Performance Report is to analyze anonymized data to give users the important information they need to make informed choices about what they can do to continue to enjoy their favorite apps while reducing their impact on their device,” said Yuval Ben-Itzhak, Chief Technology Officer, AVG Technologies. “It might not be obvious what Facebook, Instagram, Spotify, 8 Ball Pool and Farm Heroes Saga have in common. But in our tech-centric world, running out of battery or storage space at the moment you need it most is hugely frustrating, and that’s why this degree is insight is vital.”

Some other key findings:

  • Some handset makers are draining their own devices. For example, AVG identified three pre-installed Samsung apps (AllShare Cast Dongle, ChatON, WatchON) in the top 10 list of battery draining apps, excluding games. The Samsung WatchON for video also topped the list for auto-starting battery eating apps due to the visual content the app delivers.
  • Three of the most resource-hungry day-to-day tool apps came from Google, with Google Now/Search, Google Text-to-Speech and Google Translate ranking within the top five. The Chrome Browser for mobile also made the list of top 10 storage eaters.
  • Games significantly reduce battery life. Four of the top 10 battery-chewing games came from game producer King, the company behind the ‘Saga’ series.

 

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About AVG Technologies (NYSE: AVG)

AVG is the online security company providing leading software and services to secure devices, data and people.  AVG has over 182 million active users, as of June 30, 2014, using AVG’s products and services including Internet security, performance optimization, and personal privacy and identity protection. By choosing AVG’s products, users become part of a trusted global community that engages directly with AVG to provide feedback and offer mutual support to other customers.

All trademarks are the property of their respective owners.

www.avg.com

 

 

Yuval Ben-Itzhak, CTO, AVG Technologies

 

Contacts:

US

Katie Han

Waggener Edstrom for AVG

[email protected]

+ 1 (212) 551 4807

UK

Samantha Woodman

Waggener Edstrom for AVG

[email protected]

+ 44 (0)20 7632 3840

 

Keep in touch with AVG

MEF Appoints Judith Bitterli to Global Board

Established in 2000, MEF is the global trade association for companies wishing to monetize their products & services via mobile. It is a global presence offering impartial and powerful voice for pioneering companies from across the mobile content and commerce value chain.

AVG has been a member of MEF for two years, and has already participated in the AppPrivacy working group to develop a quick and easy privacy policy generator for app developers. AVG also sponsored the MEF Global Consumer Trust Report which examines trends in mobile business and examines barriers to growth for the mobile economy.

The MEF Board

In her new role, Judith will be providing insight and expertise to the MEF as the world becomes more focused on the Internet of Things.

Judith won’t have long to wait to get involved in MEF activities as she will be participating in a panel on trust, privacy and consumer engagement in mobile at the MEF Global Forum in San Francisco in November.

Images courtesy of MEF

Thoughts on Mobile Digital Parenting

Dear Abby: My birthday is in 26 days…And I really want an iPod Touch for school. I’m in the fifth grade and everyone in my class has an iPod Touch, iPad or iPhone. EXCEPT ME!

Desperate Girl in North Carolina

 

This was a real letter sent recently to the venerable U.S. newspaper advice columnist Dear Abby. In her response to the 10-year-old, Abby wisely advised the “desperate” girl of some of the possible reasons for her parents’ opposition (among them, the ability to afford a device) and then encouraged the girl to talk with her parents about their concerns and how they could address them.

Digital-age parenting means there is a lot to consider about if and when is the right time for a child to get their own cell phone or other digital devices. Depending on the research you look at, between 56% (CTIA) and 30% (Kaiser) of children aged 8-12 have cell phones. In most cases, the research is a few years old – which means the percentage is likely to be much larger.

On the “pro” side a cellphone can be a great device to keep you connected to and keep track of your kids. On the “con” side, it also connects your kids more readily to the vast and not-always-friendly online world of social media, videos, games, movies, music, and TV shows and more.  Online safety and protection for our kids is a paramount concern.

In research we conducted earlier this year, 42% of parents said they worry that their child is spending too much time online. They are also unsure of what their kids are exposed to and many are uncertain as to how to keep them safe.

If your child is ready for a mobile phone, it’s important to educate them and have rules. Here are a few suggestions, starting with some rules:

House Rules

  • Consider a basic phone as a starter phone. Turn off extras if you are passing down an older model phone.
  • Set limits. Such as: Designated times the phone can be used. Number of minutes that can be used. Caps on number of texts that can be sent.
  • Block internet access and calls from unapproved numbers.

Some Do’s and Don’ts

  • Just as in the real world – never talk to strangers. Never respond to messages, emails, and texts from people they don’t know.
  • Always tell an adult if they receive any hurtful messages online… or requests from online friends to meet offline

In addition to our online and mobile security software, we’ve attempted to help parents by giving them other tools to address online safety. We’ve collaborated with the international children’s safety organization, Childnet, to create a guide to online and mobile phone safety starting at an early age, with our new Magda and Mo eBook series …The series, developed from a child’s eyes, using a series of click-and-tell stories that parents can use to help educate and foster dialogue with their kids about online safety.

Protect your mobile against tracking and hacking

AVG is proud to announce a great step forward in its Wi-Fi security offerings. Today we are introducing the brand new version of AVG Wi-Fi Assistant, an Android app that protects you from Wi-Fi tracking and Wi-Fi hacking.

The app, from the AVG Innovation team in Amsterdam, is currently in BETA, and we’d love your feedback. Get AVG Wi-Fi Assistant for FREE today from the Google Play store (some features require in-app purchasing).

Fueled by news of NSA leaks, security flaws like Heartbleed and browser extensions that make it simple to hack someone on public Wi-Fi, security and tracking are becoming key concerns for smartphone users worldwide.

Read on to learn more about Wi-Fi threats and how the new AVG Wi-Fi Assistant can help protect you.

 

Wi-Fi Security Threats

Wi-Fi hacking is the most common threat when it comes to public Wi-Fi. When you connect to an public Wi-Fi network (i.e. coffee shop, airport, or hotel), others maybe able to intercept your Internet traffic, collecting your passwords, private photos, emails, browser cookies and a lot more personal info. CNN has a hands-on example of this.  AVG Wi-Fi Assistant encrypts your communications to conceal them from hackers.

Wi-Fi tracking is the second big issue.  Currently specialized software solutions allow virtually anybody to use your phone’s Wi-Fi signal, to track your location and in some instances identify you. MIT Technology Review took a look at this Wi-Fi tracking technology and the inherent threats in this article . Wi-Fi tracking is even more worrying as most smartphone users have their Wi-Fi on all the time. This is increasingly an issue as retailers can use your Wi-Fi signal to track how you move around stores or around the city and even identify who you are. And that’s not all, if you keep your Wi-Fi open all the time hackers can trick your phone to connect to a fake Wi-Fi hotspot, and then snoop in at your private information.

AVG Wi-Fi Assistant can prevent tracking by turning off your Wi-Fi connection when you are not connected to a hotspot that you trust and automatically turns it back on when approaching the trusted hotspot again.

 

Wi-Fi Security Solutions

AVG Wi-Fi Assistant protects you against Wi-Fi Tracking and Wi-Fi Hacking by combining smart Wi-Fi Automation with VPN encryption in one simple to use app, for free. Here’s how it works:

Wi-Fi Security

Turn on VPN (Virtual Private Network) when you connect to a Wi-Fi Hotspot to conceal your data from unfriendly eyes. VPN secures your Internet connection and encrypts all the data you’re sending and receiving. This allows you to  use mobile data with lesser risk of your data or passwords being stolen.

Every month you get 500Mb of free VPN encryption; if you need more, you can upgrade to our premium VPN plan. We think this is a must have feature for online banking, emailing, or logging into your social networking accounts.

Wi-Fi Automation

AVG Wi-Fi Assistant runs in the background and learns the locations of Wi-Fi hotspots you connect to – without using GPS. It then uses your location to automatically turn your phone’s Wi-Fi adaptor on and off, exactly when you need it, hiding you from trackers. As a bonus, turning the Wi-Fi connection on and off can even extend your battery life.

Just to recap here are the Key Benefits of AVG Wi-Fi Assistant

  • Prevent password hacking
  • Prevent Wi-Fi tracking
  • Save battery power

Download the AVG Wi-Fi Assistant today and do let us know what you think.

The truth behind Snapchat “hack”

Well, it’s happened again. Another security breach, more embarrassing photos and films leaked all over the Web. Throw in privacy issues and possible child pornography charges and Cyber Security Awareness Month is getting off to a really bad start…or at least, to put a more positive spin on it, hopefully making people more aware.

“Snappening,” as its been called, which was revealed over the past weekend, is a breach involving users of a web site called SnapSaved.com and consists of approx. 90,000 photo’s and 9,000 videos  shared by as many as 200,000 Snapchat users.

SnapSaved.com, as you can probably tell by the description is a web service that allowed users to covertly save incoming message. The service did this by using your login credentials to access Snapchat’s servers and then store the images permanently on the SnapSaved servers.

Video

Staying Safe on Snapchat

Hackers managed to access the SnapSaved.com web site and steal the content that users had been storing there. While most of the content is reported to be of every day life there is of course some content that is more personal and inappropriate for viewing by anyone that it was not specifically meant for.

It’s important to understand that the hack was not on Snapchat’s servers.

It’s important to understand that the hack was not on Snapchat’s servers. Snapchat has built a growing and loyal user base on the promise that anything sent over its network disappears after a set period of time, typically a matter of seconds. This obviously promotes users sending material they would not send over other services and can possibly lead to people being a little more daring than they should be. You can read Snapchat’s reaction to these issues here.

The breach brings home the message that whatever you post online may well end up online forever and could be seen by people that it was not intended for. In fact recently we highlighted the potential issues that Snapchat users may have if someone decides to take a copy of something that was not intended to live beyond a few seconds. You can view the video for this here.

 

Here are some quick steps you can take:

  • Consider which third-party apps you and your family use. Clearly many of these apps have more vulnerability and less oversight than the actual services themselves. For the two bigger services, Facebook and Twitter, you can check: With Twitter, click on your profile image and select “Settings” and “Apps” to revoke access to applications you no longer use or do not trust. And for Facebook, in a browser, click the lock icon on the upper right corner and do a “Privacy Checkup” to review “Your Apps”. AVG PrivacyFix allows easy access to the privacy settings of major networks, you can download it here.
  • Review your Security Settings on all your programs. Consider who you are sharing information with, and who has access. Do you know whom your child has friended? Clearly there are trust and privacy issues here as well between you and your loved ones, but a healthy discussion is certainly not a step over the line.
  • Consider what content is being shared. It’s a matter of education that this content could be made public and may have value to hackers. This can be discussed with children in the same way you might discuss the danger in posting vacation plans or financial info.

 

We all need to be more vigilant in keeping our families, our businesses and ourselves safe and cyber-secure. And some the best tools we have are education, communication, and awareness.

The Changing Landscape of BYOD

“Bring your own device” has become increasingly common in the workplace as employees use their own tablets and phones for work-related activities, and their own laptops from home or the local Starbucks. Increasingly the lines are blurred with regards to privacy and questions of data ownership.

A recently passed California law has perhaps shown the way that the future holds. Little commented on when passed in August, this law has real-world implications and may have many ramifications with regard to privacy, security and data. (See ruling here)

In Colin Cochran v. Schwan’s Home Service, Inc., the California Court of Appeals in August reversed a Superior Court in Los Angeles County and ruled that “when employees must use their personal cell phones for work-related calls, Labor Code section 2802 requires the employer to reimburse them.”

The Order points out the purpose of the California Statute is “to prevent employers from passing their operating expenses on to their employees.” Specifically, it notes the following:

Pursuant to section 2802, subdivision (a), “an employer shall indemnify his or her employee for all necessary expenditures or losses incurred by the employee in direct consequence of the discharge of his or her duties, or of his or her obedience to the directions of the employer.”

The key question in the case was this:

Does an employer always have to reimburse an employee for the reasonable expense of the mandatory use of a personal cell phone, or is the reimbursement obligation limited to the situation in which the employee incurred an extra expense that he or she would not have otherwise incurred absent the job?

The Court’s answer was “that reimbursement is always required. Otherwise, the employer would receive a windfall because it would be passing its operating expenses onto the employee.” The Court ruled as follows:

Thus, to be in compliance with section 2802, the employer must pay some reasonable percentage of the employee’s cell phone bill. Because of the differences in cell phone plans and [work]-related scenarios, the calculation of reimbursement must be left to the trial court and parties in each particular case.

Time of course will tell how the expenses of purchase, maintenance and usage of employee-owned tablets, laptops, and home computers used for business are impacted by courts that follow the ruling in this case.

The court’s opinion is limited to reimbursement under California law. It doesn’t specifically mention privacy. I’d hate to speculate on any legal matter, but one can naturally wonder that if an employer must now pay for certain usage of devices, then is that employer entitled to all the information on that device?

To put it plainly, if the employer is paying for your tablet, does the employer get to look at all your emails and contact information? Who owns the data and intellectual copyright?

These questions no doubt will be settled as more cases come to court. But we’ve seen that when it comes to technology, legal precedent often lags behind technology.

In the meantime, it’s essential for businesses to have clear agreements, notices and policies, including a BYOD policy. See AVG’s eBook on BYOD for a good overview on the benefits, issues, risks and how to better protect your company’s data in the BYOD world.

Why There’s Room for RealPad

In my last blog, I discussed the current disconnect —or lag—with some seniors, especially older ones, when it comes to smartphone adoption.

As research by Pew and others has suggested, the reasons many older people have lagged in adoption of smartphones seems rooted in the footprint of the device, i.e. size of the user interface and thus ease of reading, viewing and manipulation. This is evident in the rapid adoption of larger devices like tablets and e-readers – by this demographic.

In recognition of the stumbling blocks for some seniors, earlier this month AARP launched its new RealPad tablet. The $189 device, produced in partnership with Intel, includes larger text and icons. But it also smartly packages all-hour tech support and video tutorials – tools designed expressly for seniors. And it comes preloaded with an AARP app, eBook reader, email (Gmail), photo sharing, video chat, games, tools and other features like a retirement and health calculators. Additional apps will be available on Google Play.

It’s basically a tablet—about the size of an iPad mini—that runs Google Android 4.4 with a custom app launcher featuring large icons. AARP says the tablet is designed for anyone who is apprehensive about using tablets and embracing technology and going digital.

AARP specifically targets 70-million 50+-age group, who haven’t adopted tablet technology. But I think the sweet spot for this product really isn’t most Boomers, but older seniors – the generation born before 1946. As we’ve discussed before, many Boomers are plenty tech savvy – and I also would be remiss if I didn’t mention that some seniors I’ve come across are plenty tech savvy…but not all.

OK, so why should you consider it for or recommend it to the seniors in your life? I like the design concept and larger icons and readability, but more than that, I like the addition of its one-click RealQuick Fix troubleshooting feature and 24/7-tech support. (Amazon’s Kindle Fire HDX also offers 24/7 support).

In terms of security, AARP has also made a smart move: It allows, among other free downloads, “Protecting Yourself Online for Dummies.” As it says, “Don’t let news about Internet risks deter you from taking full advantage of its benefits.”

My previous post had some of our own safety suggestions for seniors. I’m not clear on AARP’s entire security offering. We at AVG offer strong security apps on the Android platform, check out our Google Play page.

Is the RealPad the right choice for everyone over the age of 50? Probably not. But it was designed with an older adult in mind who needs a little extra care – and I applaud that.

I agree with AARP, there’s just too much value in the digital world for seniors to be shut off. Tablets and larger format smartphones can really enrich their lives. In addition to providing grandparents with a digital photo album of their grandkids and a social platform to stay connected with family and friends, it’s a ready-made platform and market for important things like health monitoring and management apps. RealPad is a great step in the right direction to address that need.

We should all be interested in addressing the needs of this market. After all, we are all likely to be seniors someday.

AVG and Sony partner to protect devices right out of the box

Mobile devices have become the cornerstone of our connected lives and we use them for everything from gaming to banking and tracking our health. This makes life incredibly convenient for smartphone users but it also carries a risk to our privacy and security.

Many apps on our smartphones stores generate and store information about us as people. With the average Android users having as many as 95 apps installed on their device, it quickly becomes clear that our devices are portable databanks that carry our contact, financial, health and location data.

With so much personal information stored on our devices, it’s never been more important for smartphone users to protect their data with basic security measures such as setting up a passcode or installing a security app that will check links and scan for infections when you download software or surf the web.

That’s why AVG is delighted to announce that we’ve teamed up with Sony Mobile to make it easier than ever for Sony Xperia customers to protect their devices and their data.

From autumn 2014, all Xperia Z3 smartphones and tablets will come with a free 180 days of AVG AntiVirus PRO so that devices are protected straight out of the box.

 

 

After the trial expires, users can either renew or downgrade to AVG AntiVirus FREE for Android so that their device is protected free of charge.

AVG AntiVirus FREE for Android was the first mobile security application to exceed 100 million downloads on the Google Play Store and has powerful tools to help you protect your device, keep it running smoothly and even locate your device should it get lost or stolen.

Seniors are going mobile

More than three quarters (77%) of Americans aged 65 and older are now using cellphones. While they lag the general population (91%+), it is a significant increase over two years ago, according to recently released studies conducted by the Pew Research Center. But a much smaller group (only 18%) of this demographic has made the leap to a smartphone. The older the person, the research suggests, the less likely they have been to make the move to a smartphone.

In support of the findings, many of the seniors that I know tend to own older model cellphones that are either a) turned off, or b) not carried at all or used only under special circumstances (for travel and at insistence of family on special occasions), and c) are not used for more than actual phone calls.

But this is changing fast.

Seniors are showing a larger appetite for and are finding more value in larger format devices like tablets and e-readers. The Pew survey found 27% of seniors now own a tablet, e-reader or both (and that’s more than the public average).

Smartphone adoption should continue among seniors as new devices like the new Samsung Galaxy, Amazon Fire and Apple iPhone 6 continue to get larger and become easier to read and manipulate. In fact, the researchers at Deloitte predict that people 55+ (that would include Boomers through seniors) will experience the fastest growth in smartphone adoption in 2014, with 45-50% predicted to own a smartphone by the end of 2014.

Financial considerations for many seniors (especially those on fixed incomes) and confusion about carrier plans have no doubt led to a lag in smartphone adoption. But needing assistance to learn how to use the new devices and associated apps is one of the largest concerns by seniors (77%) in adopting smartphone technology, according to Pew.

This should be a concern to us in the technology industry. Shouldn’t we be making technology that is inherently simple to adopt? Shouldn’t we be designing apps for that –and, more specifically, with seniors in mind?

AARP thinks so. The organization just introduced a new tablet the RealPad aimed at this market. (I’ll cover this in more detail in my next column.)

During the recent national AARP event in San Diego, where AVG participated, we were concerned to learn that about one-third of the seniors we spoke to admitted that they use no security software on their smartphone or tablet devices. That suggests there is a lot of work to be done to help educate this audience on how to stay safe online.

Security of data is a primary issue when dealing with a smartphone or any smart connected devices – whether it involves sharing photos on social media, emailing or banking. Once online, Pew and others have found that the senior demographic is rapidly embracing social media (46%). In the brief survey of those who stopped by our booth on technology usage (we’ll share more details on this later), email was the most popular online application for the group, followed by banking.

Here are some simple tips for smartphone users to make data safer – applicable to everyone:

  • Screen lock the phone. Setting your smartphone to require a PIN code or password for access after an inactive period is a relatively easy way to keep your data safe.
  • Apply operating system updates. Often when our device prompts us to install an update, many of us simply ignore it. We shouldn’t. Many updates carry security-related improvements so update whenever you can.
  • Think twice before connecting your smartphone to a public Wi-Fi hotspot, because just as with a PC, this kind of shared, unsecured connection can leave activity and data vulnerable to eavesdropping and theft.
  • Beware of text message spam. Just like a web page or an email, text messages can be used for mischief. Especially if your device doesn’t have security software, links hidden in text messages can lead to malicious sites, unwanted apps and sometimes even expensive phone bills.
  • Which brings us back to security software! Use it! Malware writers see the vast mobile market as a great opportunity to make some quick profit. In a world where your smartphones probably carries more of your sensitive personal information that your home PC, it’s a good idea to use some basic protection.

I am very excited that more seniors are embracing smartphones and tablets. They are great tools to keep connected with family and friends, be active and engaged. Now, we in the tech industry must catch up with them and provide the tools to make it more useful and enjoyable!

AVG and Sony partner to protect devices right out of the box

Mobile devices have become the cornerstone of our connected lives and we use them for everything from gaming to banking and tracking our health. This makes life incredibly convenient for smartphone users but it also carries a risk to our privacy and security.

Many apps on our smartphones stores generate and store information about us as people. With the average Android users having as many as 95 apps installed on their device, it quickly becomes clear that our devices are portable databanks that carry our contact, financial, health and location data.

With so much personal information stored on our devices, it’s never been more important for smartphone users to protect their data with basic security measures such as setting up a passcode or installing a security app that will check links and scan for infections when you download software or surf the web.

That’s why AVG is delighted to announce that we’ve teamed up with Sony Mobile to make it easier than ever for Sony Xperia customers to protect their devices and their data.

From autumn 2014, all Xperia Z3 smartphones and tablets will come with a free 180 days of AVG AntiVirus PRO so that devices are protected straight out of the box.

 

After the trial expires, users can either renew or downgrade to AVG AntiVirus FREE for Android so that their device is protected free of charge.

AVG AntiVirus FREE for Android was the first mobile security application to exceed 100 million downloads on the Google Play Store and has powerful tools to help you protect your device, keep it running smoothly and even locate your device should it get lost or stolen.