Tag Archives: Partner Portal

AVG

Introducing the New AVG Partner Certification Program

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AVG has seen the role of our channel partners evolve from being “solutions providers” to “trusted advisors.” We believe this is a critical transition that our partners must make; and one that requires the ability to make “consultative sales.”

To do that, partners need to be able to put any product or service recommendation into a broader business context while demonstrating measurable ROI.

It also requires more in-depth knowledge of their product portfolio than ever before.

Partners have told us they need a fast, efficient, and systematic approach to knowledge acquisition and skills development – coupled with ongoing support on multiple levels. They want to be able to ramp-up quickly on AVG products and technologies, clearly understand our product value propositions and how to position these with customers.

Our answer to this need is the AVG Partner Certification Program (PCP) – a certification program that rewards each partner for developing their knowledge.

The PCP has three tiers: Select, Premier, and Elite. Each tier provides additional benefits based on the number of individuals who achieve certification. For example, Elite level requires the certification of 3 Engineers and 3 Sales professionals.

Certification is achieved through on-demand Technical and Sales Training.

Partners who pass all course assessments of our Fundamentals training become an AVG Certified Technical Associate or AVG Sales Associate.

This program is an important element of our strategy to help partners sell, cross sell and upsell our product portfolio and continue activating and retaining new partners.

Please visit our AVG Partner Portal today.

AVG

Position your managed services business for success

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It has been a busy time at AVG Business with our recent product releases and there is still more to come.  As we roll out new tools and services, your feedback continues to be critical.  Insight and comments from our channel partners and their clients help us continually raise the bar for security and managed IT business solutions.

So far, the response has been overwhelmingly positive.

Starting with our latest release of AVG Managed Workplace®, we’ve delivered the advantages of premium remote control at no additional cost and remote monitoring and management all in one platform.

We haven’t stopped there. Weeks later, we introduced our new, enterprise-class business security products that feature advanced protection. Last month, AVG also received a 100% detection rating of real-world malware and 100% detection of widespread malware from the Independent IT Security Institute, AV-TEST.  Our business security products are based on this same AVG engine.  This ‘double 100%’ result from AV-TEST demonstrates that our products are protecting SMBs without compromise whether the threat is new or a known malware variant that is widespread.

They say that good things come in threes, and now we’ve rolled out new onboarding training and support to help new partners get up to speed right away and established partners continue to drive growth for their managed services business.

The simple-to-follow onboarding services can be accessed through our partner portal, which was recently upgraded with a brand new user interface and easier navigation to give partners quicker access to the technology and knowledge they need to succeed.

If you’re not an AVG Business partner yet, sign up for a free 14-day trial today to check out the latest release of our Managed Workplace 9.2 product, the new services portal and onboarding tools.

Here’s a look at what you’ll find:

  • A 12-month, 5-step success plan: Targeted business plans that help partners achieve monthly, quarterly or yearly milestones.
  • AVG Accelerator Partner Academy: On-demand business and technical training to quickly onboard technical staff plus best practice tips and discussion on sales, marketing, business and channel operations.
  • In-depth knowledge base: Frequently asked questions and information for troubleshooting issues.
  • User forums: Community engagement and fast access to your peers for learning and networking.
  • Sales and marketing materials: Ready-to-use content to sell AVG Managed Workplace and other AVG Business products.

But that’s not all. Coming soon, you will be able to access our new AVG Managed Services Pricing Calculator from our partner portal. This cool calculator can be used by AVG channel partners to help price their managed services, develop the desired contract margins and predict profitable monthly recurring revenue. It captures critical elements of client service: labor costs, business overhead and software licensing, onboarding and more.

These new updates are all part of our continuous effort to develop and improve upon the products and support we provide to our partners — an ongoing process that is informed by the valued feedback we receive from our growing network.

Below is just a sample of some of our most recent feedback:

“AVG Managed Workplace has completely changed how we do business. We really like it because we now have visibility on our clients’ networks. In many cases the automation feature detects and resolves an issue before something fails.” — Terry Johnson, Consultant, Infrastructure and Data Solutions, Experis  

“As a value added reseller, we needed a partner that could help us create and implement solid security plans, and then deliver cost effective ongoing monitoring and maintenance of customer networks. The strength of AVG CloudCare’s cloud-based administration, integrated with the power of AVG Managed Workplace, was the answer.” — John Quatto, Channel Partner Manager, Zobrio   

“Our partnership with AVG is taking our business to a whole new level. We have a complete portfolio to deliver, from the security aspect outwards. The antivirus side of our business has grown 96% year on year, and anti-spam 29%. And with hosting, Online Backup and social media services still largely untapped, the only problem is finding the time to follow up all the AVG-generated opportunities.” –Gordon Montgomery, Operations Director, MCC Computers

Visit http://www.avg.com/gb-en/partners to find out more about our AVG Business solutions and how we can help your business.

AVG

The channel opportunity to reduce security complexity

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According to PwC’s latest Information Security Breaches Survey a staggering 74 per cent of small businesses have suffered a security breach in the last year—jumping significantly from the 60 per cent recorded in 2014.

Aside from the monetary losses suffered, the damage to reputation can be incalculable. The topic of data security is higher on the media’s agenda than ever before and the resulting bad press from any security breach today can severely impact a business’s reputation and credibility.

It’s clear that SMBs need to take immediate action, but what’s holding them back? The answer is not just money but time. Discussing small business vulnerability in a recent article in the UK newspaper The Times, journalist Mark Frary called out one of the underlying problems as follows:

“One of the barriers to implementing cyber security is the amount of management attention it takes. SMEs are naturally focused on profit and loss and cyber security can seem less relevant than other challenges.” 

Time management issues shouldn’t be the reason for neglecting security. That’s where AVG Business channel partners come in. This is an opportunity for our partners to add new value for clients, removing the complexity of multiple, different security solutions.

Solutions such as AVG CloudCare can help partners easily implement security strategies for their clients.  AVG CloudCare offers a single cloud platform that enables the real-time management of a full suite of cloud-based security services including antivirus and online backup (OLB), among other key features.

Brookland Computer Services (BCS), an AVG Business channel partner serving clients in finance, legal, manufacturing and accounting, has found AVG CloudCare’s security products fit well in the ICT provider’s business model. BCS Managing Director Eamonn Fogarty explains, “With the old method of purchasing antivirus, you just hope It worked because no one could check it. Businesses were potentially left unprotected. Using AVG CloudCare, we can monitor and control every device and every environment, with reduced workload for us and our clients’ internal IT people.”

Another AVG Business channel partner, Northern IT Consultancy (NITC), is using CloudCare’s security portal to manage clients’ security services from a single screen dashboard. NITC Managing Director Ritesh Mehta commented that it has improved control and flexibility, and provides a straightforward product they can resell at a competitive price, “Threats are detected and the remote management means we don’t have to go onsite to fix the problem or interrupt the client. They’re very happy with that and our client retention speaks volumes.”

If you haven’t heard about AVG CloudCare or the portfolio of security and managed IT services from AVG Business, visit our AVG Business website today.

AVG

AVG kicks off free on demand training series for partners

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Opportunities for business growth are often right in front of us but taking advantage of them and succeeding may require specific knowledge or experience. This is why we have established the AVG Business Accelerator Partner Academy to help support your growth and equip you to win in your markets.

Through the Academy, we offer you and your team free online technical training in six modules as well as business transformation training in three different modules. We’ve worked with industry leaders and MSPs to design the curriculum specifically to help AVG Business partners grow and succeed rolling out Managed Workplace to your customers.

We know your time is limited and very valuable. The tracks we’ve put together are based on what you have told us you need, designed to help give you a competitive advantage. We want to equip you for success in your market and help in any way we can to accelerate your growth.

Beginning this month, the Business Transformation training kicks off and includes:

  • September:  Sales & Marketing Transformation
  • October: Business Transformation
  • November & December: Service Transformation

The technical training, which will include six modules split into several short videos covering Installation through to Reporting, will be available in October.

These ‘live’ sessions will include open Q&A sessions so that you can learn from our specialists and other MSPs in real-time. After each scheduled training session, these will be available for viewing on demand via our Partner Portal (sessions available for viewing October 1 and after).

Taking the Academy curriculum will help you:

  • Build your leads inflow and pipeline for business.
  • Leverage professional services automation to increase efficiency and profitability.
  • Work in partnership with your account manager to seize new revenue opportunities.
  • Use metrics to better manage sales, marketing and operations.
  • Better represent your expertise with customers and potential clients.

I encourage you to attend and let us know what you think. We’re listening.

To find more information and sign up for free training, visit AVG Business Accelerator Partner Academy.