Tag Archives: AVG Business

AVG Business strengthens team with new General Manager

With more than 20 years of industry experience and an impressive track record building high-performing SMB sales and marketing teams, Fred will be a valuable asset to our AVG Business team as we accelerate our business to effectively support our channel partners and their SMB customers, in 2016 and beyond.

Through Fred’s vision and direction, we will offer more flexibility, more value and more ways for our partners and their clients to succeed. A core part of this will be building strong relationships with our channel partners and providing a full suite of managed services and security solutions, with simplicity in mind, and with the business, marketing and technical training to deliver excellent service for their SMB customers.

In this role, Fred will be drawing on his extensive channel, solutions selling, cloud computing and managed service experience, while working closely with our partners to respond to their challenges and equip them for success.

Before joining AVG, Fred spent eight years at Cisco Systems, where he held roles as Director of Partner Organization & Commercial Business in the Netherlands and Northern Europe. He has also had leadership positions at Copaco, one of the largest ICT distributors in the Netherlands, and Compaq Computers.

We wish Fred a warm welcome as we continue to stay strong behind our vision and strategy of being the Online Security Company offering integrated and easy-to-use security services for our channel partners and their SMB customers, with the reassurance that their applications and data are protected on any devices anytime, anywhere.

We look forward to sharing updates as we head into this exciting next phase together.

Position your managed services business for success

It has been a busy time at AVG Business with our recent product releases and there is still more to come.  As we roll out new tools and services, your feedback continues to be critical.  Insight and comments from our channel partners and their clients help us continually raise the bar for security and managed IT business solutions.

So far, the response has been overwhelmingly positive.

Starting with our latest release of AVG Managed Workplace®, we’ve delivered the advantages of premium remote control at no additional cost and remote monitoring and management all in one platform.

We haven’t stopped there. Weeks later, we introduced our new, enterprise-class business security products that feature advanced protection. Last month, AVG also received a 100% detection rating of real-world malware and 100% detection of widespread malware from the Independent IT Security Institute, AV-TEST.  Our business security products are based on this same AVG engine.  This ‘double 100%’ result from AV-TEST demonstrates that our products are protecting SMBs without compromise whether the threat is new or a known malware variant that is widespread.

They say that good things come in threes, and now we’ve rolled out new onboarding training and support to help new partners get up to speed right away and established partners continue to drive growth for their managed services business.

The simple-to-follow onboarding services can be accessed through our partner portal, which was recently upgraded with a brand new user interface and easier navigation to give partners quicker access to the technology and knowledge they need to succeed.

If you’re not an AVG Business partner yet, sign up for a free 14-day trial today to check out the latest release of our Managed Workplace 9.2 product, the new services portal and onboarding tools.

Here’s a look at what you’ll find:

  • A 12-month, 5-step success plan: Targeted business plans that help partners achieve monthly, quarterly or yearly milestones.
  • AVG Accelerator Partner Academy: On-demand business and technical training to quickly onboard technical staff plus best practice tips and discussion on sales, marketing, business and channel operations.
  • In-depth knowledge base: Frequently asked questions and information for troubleshooting issues.
  • User forums: Community engagement and fast access to your peers for learning and networking.
  • Sales and marketing materials: Ready-to-use content to sell AVG Managed Workplace and other AVG Business products.

But that’s not all. Coming soon, you will be able to access our new AVG Managed Services Pricing Calculator from our partner portal. This cool calculator can be used by AVG channel partners to help price their managed services, develop the desired contract margins and predict profitable monthly recurring revenue. It captures critical elements of client service: labor costs, business overhead and software licensing, onboarding and more.

These new updates are all part of our continuous effort to develop and improve upon the products and support we provide to our partners — an ongoing process that is informed by the valued feedback we receive from our growing network.

Below is just a sample of some of our most recent feedback:

“AVG Managed Workplace has completely changed how we do business. We really like it because we now have visibility on our clients’ networks. In many cases the automation feature detects and resolves an issue before something fails.” — Terry Johnson, Consultant, Infrastructure and Data Solutions, Experis  

“As a value added reseller, we needed a partner that could help us create and implement solid security plans, and then deliver cost effective ongoing monitoring and maintenance of customer networks. The strength of AVG CloudCare’s cloud-based administration, integrated with the power of AVG Managed Workplace, was the answer.” — John Quatto, Channel Partner Manager, Zobrio   

“Our partnership with AVG is taking our business to a whole new level. We have a complete portfolio to deliver, from the security aspect outwards. The antivirus side of our business has grown 96% year on year, and anti-spam 29%. And with hosting, Online Backup and social media services still largely untapped, the only problem is finding the time to follow up all the AVG-generated opportunities.” –Gordon Montgomery, Operations Director, MCC Computers

Visit http://www.avg.com/gb-en/partners to find out more about our AVG Business solutions and how we can help your business.

The channel opportunity to reduce security complexity

According to PwC’s latest Information Security Breaches Survey a staggering 74 per cent of small businesses have suffered a security breach in the last year—jumping significantly from the 60 per cent recorded in 2014.

Aside from the monetary losses suffered, the damage to reputation can be incalculable. The topic of data security is higher on the media’s agenda than ever before and the resulting bad press from any security breach today can severely impact a business’s reputation and credibility.

It’s clear that SMBs need to take immediate action, but what’s holding them back? The answer is not just money but time. Discussing small business vulnerability in a recent article in the UK newspaper The Times, journalist Mark Frary called out one of the underlying problems as follows:

“One of the barriers to implementing cyber security is the amount of management attention it takes. SMEs are naturally focused on profit and loss and cyber security can seem less relevant than other challenges.” 

Time management issues shouldn’t be the reason for neglecting security. That’s where AVG Business channel partners come in. This is an opportunity for our partners to add new value for clients, removing the complexity of multiple, different security solutions.

Solutions such as AVG CloudCare can help partners easily implement security strategies for their clients.  AVG CloudCare offers a single cloud platform that enables the real-time management of a full suite of cloud-based security services including antivirus and online backup (OLB), among other key features.

Brookland Computer Services (BCS), an AVG Business channel partner serving clients in finance, legal, manufacturing and accounting, has found AVG CloudCare’s security products fit well in the ICT provider’s business model. BCS Managing Director Eamonn Fogarty explains, “With the old method of purchasing antivirus, you just hope It worked because no one could check it. Businesses were potentially left unprotected. Using AVG CloudCare, we can monitor and control every device and every environment, with reduced workload for us and our clients’ internal IT people.”

Another AVG Business channel partner, Northern IT Consultancy (NITC), is using CloudCare’s security portal to manage clients’ security services from a single screen dashboard. NITC Managing Director Ritesh Mehta commented that it has improved control and flexibility, and provides a straightforward product they can resell at a competitive price, “Threats are detected and the remote management means we don’t have to go onsite to fix the problem or interrupt the client. They’re very happy with that and our client retention speaks volumes.”

If you haven’t heard about AVG CloudCare or the portfolio of security and managed IT services from AVG Business, visit our AVG Business website today.

AVG Business kicks off Cybersecurity Month with free upgrade to 2016 Business Software Suite

AMSTERDAM – September 30, 2015 – AVG® Technologies N.V. (NYSE: AVG), the online security company™ for more than 200 million monthly active users, today announced the release of its 2016 Business Edition software suite with new versions of its AVG AntiVirus Business Edition and AVG Internet Security Business Edition products. The 2016 suite, central to the company’s expanded security strategy for business, provides enterprise scale security to channel partners and small to medium-sized businesses (SMBs) in the frontline defense against malware and online threats.

Available worldwide, the products include a free remote management console to provide businesses easy and efficient remote access to all systems on a network. Technical support is also included at no cost.

“Today’s release of our core AntiVirus and Internet Security products for business delivers new and advanced cybersecurity protections and we are excited to get these into the hands of our channel and small to medium businesses across the globe,” said Joanna Brace, VP of Marketing and Product Marketing, AVG Business. “Online security is our core expertise and it is a fundamental requirement for business growth and success in today’s connected world. With the release of these critical security solutions, we are once again demonstrating our online security leadership and commitment to our customers.”

Today’s news is timed with two industry initiatives European Cyber Security Month and National Cyber Security Awareness Month, underscoring AVG’s leadership in online security and its strong commitment to protecting devices, data and people at work and at home. In support of these initiatives, channel partners will receive free upgrades to the 2016 Business Edition with renewals of existing licenses. AVG Business is also hosting security webinars for SMBs and providing comprehensive reseller kits for partners.

Features of the new 2016 Business Edition upgrade include:

  • New Scanning Engine: Scans faster and smarter with cloud-based detection technology
    The 2016 scanning engine implements AVG’s most advanced algorithms, providing better protection and shorter scanning times. It is also driven by new cloud-based detection technologies that leverage the majority of AVG’s 200 million endpoints to rapidly recognize new and emerging threats and deliver virus updates in as close to real-time as possible.
  • New Real-Time Outbreak Detection: Uses crowd intelligence technology for better protection
    Crowd intelligence technology has been added to AVG’s cloud-based outbreak detection to identify even the newest malware variants and outbreaks in software, all in real-time.
  • New Artificial Intelligence Detection: Uses advanced intelligence to identify threats
    Advanced artificial intelligence has been added to proactively identify new threats in real-time before our AVG VirusLab team has catalogued the threats.
  • Online Shield: Uses the Cloud to guard against today’s threats
    The 2016 Online Shield delivers today’s best cloud-based detection to more quickly identify dangerous downloads.
  • Data Safe: Protects your company’s most valuable data
    Data Safe lets businesses create password-protected virtual disks on their system, ensuring they can confidently encrypt and protect folders, files and data securely.
  • File Shredder: Deletes data securely
    Industry-compliant File Shredder securely deletes data to help prevent unintended recovery.

The AVG AntiVirus Business Edition and AVG Internet Security Business Edition are available now.

Channel partners can work directly with their account managers and also download our comprehensive reseller kits at our Reseller Center: https://secure.avg.com/rc-login. SMBs can purchase from the AVG.com web site: http://www.avg.com/business-security.


The AVG Business Portfolio

The AVG Business portfolio includes AVG Business CloudCare™, a free cloud-based administration platform offering channel partners a simple way to implement and manage services such as antivirus, content filtering, online backup and email security services for their customers, using centralized and highly customizable policies; the 2016 AVG Business Edition, a suite of software solutions that includes AVG AntiVirus Business Edition and AVG Internet Security Business Edition and offers comprehensive security protection for channel partners and SMBs;  AVG Business Managed Workplace, a comprehensive remote monitoring and management (RMM) platform with integrated premium remote control for channel partners and their clients; and AVG Business Secure Sign-On, a next-generation mobile device management service.

Supported by a worldwide network of more than 10,000 partners, AVG’s strong IT security heritage complements its proven strength as an RMM provider and partner to help smaller IT companies and MSPs transition and flourish as fully-fledged managed services businesses.

To view our Press Kit, which includes product screenshots, video and other elements of this news, please visit http://now.avg.com/avg-2016-business-edition-press-kit.


About AVG Technologies (NYSE: AVG)

AVG is the online security company providing leading software and services to secure devices, data and people. AVG’s award-winning technology is delivered to over 200 million monthly active users worldwide. AVG’s Consumer portfolio includes internet security, performance optimization, and personal privacy and identity protection for mobile devices and desktops. The AVG Business portfolio – delivered by managed service providers, VARs and resellers – offers IT administration, control and reporting, integrated security, and mobile device management that simplify and protect businesses.

All trademarks are the property of their respective owners.

www.avg.com


Contacts:

Zoe Kine
Tel: +1 415-694-3654
Email: [email protected]

Zena Martin
Tel: +44 7496 638 342
Email: [email protected]

 

Press information: http://now.avg.com

Cybersecurity matters

It’s unusual now to watch a newscast or read a paper and not come across a report or story of some computer security breach, theft or data or malicious program that’s wreaked havoc with a company’s, or the government’s, systems. On September 20th, the New York Times reported that Apple too is the target of malicious software in its App Store.

Tomorrow marks the start of National Cyber Security Awareness Month in the U.S. and the European Cyber Security Month. While there’s no way to insure that your business computers, devices and networks are 100% free from attack, there are a number of simple steps that businesses – even those without dedicated IT resources – can and should take to protect their business, customers and employees.

Perhaps the most important first step is to recognize that every business – even small and medium businesses – are potential targets. Hackers and distributors of malware are simply looking for any opportunity to steal information, accounts, passwords and identities. The less security they encounter, the easier their task. According to Chairman Steve Chabot (R-OH) of the Congressional Small Business Committee, “…71 percent of cyber-attacks occur at businesses with fewer than 100 employees.”

So how best can a business protect itself, particularly when it has no dedicated IT department or specific technical expertise? By deciding to implement a few easy precautions, to at least make it more difficult for hackers and others. And while our focus is business, these same suggestions work at home too and can help protect families.

  • Awareness and training – Employees should be made aware that there could be attacks and trained to recognize some of the signs of an attack or harmful email or phishing scam. Make sure that processes are in place to address requests for credit card numbers, payment information or personal data and that employees know what to do if those requests are received.
  • Password protection – Passwords are the keys to the kingdom and too often, good password policies aren’t in place or aren’t followed. Passwords should be unique, complex not obvious, and should be changed regularly. There are tools that can help manage passwords to reduce the burden.
  • Backup your data – It’s not difficult and it’s not expensive. A little discipline across all your systems will help a business recover from an attack or a catastrophic event.
  • Implement malware, spyware and firewall software solutions – This is like locking the door of a business at night. So many potential attacks can be stopped before they ever have an opportunity to steal or damage a business. Firewall, antivirus and malware software watches for possible attacks and threats and is exceptionally easy to install and manage.

Though cybersecurity month starts tomorrow, today marks the introduction of the 2016 update of the AVG Business AntiVirus and Internet Security software suite. Faster and less intrusive than ever before, these programs are that starting point for good business security.

Now is the right time to evaluate or review businesses security policies and to implement protection practices and tools if they aren’t already in place. It’s not hard to get started. The 2016 AntiVirus or Internet Security Business Editions are available at http://www.avg.com/business-security. In addition, AVG Business Partners have access to a range of resources to help establish better security and protection for clients.

Good business security doesn’t have to be overwhelming or intimidating, with the right software and by following some simple steps, all businesses can enjoy a little peace of mind.

 

Managed Workplace 9.2 makes big debut

As we shared last week, Managed Workplace 9.2 is now globally available to our channel partners and offers our slickest remote management and monitoring (RMM) solution to date. Now with premium remote control integrated directly into our RMM platform at no extra cost, we’re making it easier than ever for our MSP partners to provide remote IT management services to their business customers.

The new platform is also catching press attention and our AVG execs have been busy sharing the highlights with tech and channel media reporters at ChannelBuzz, Channel Insider, ChanelLine, CRN UK, CRN U.S., Lanline.de, and MSP Mentor.

More interviews are scheduled across our markets over the next few weeks. The response has already been overwhelmingly positive, with press coverage describing our updated platform as ‘game-changing’ and also touting the new premium remote control, backup disaster and recovery, and Mac support features.

As with Managed Workplace 9.1, the development process was driven in large part from the input of hundreds of our partners around the world. We want to ensure that our products meet their evolving needs and we are proud to say that our latest version of the platform does just that.

In developing 9.2 and integrating additional features, we continue to partner with the best in the industry. Partners such as ISL Online, a Slovenian company with more than 200,000 customers in more than 100 countries helped us integrate premium remote control seamlessly into our platform. Our Backup and Disaster Recovery partner Infrascale is also a proven leader, recently named a Gartner Cool Vendor as ‘innovative, impactful and intriguing.’

The value of strategic partnerships like these can clearly be seen in the reaction to the end product. Initial feedback from our channel partners has been fantastic. Many have said using the updated platform will be a ‘no brainer’ for them. Some of our partners have already previewed the updated platform, with Advanced Technology Services (USA) providing feedback that “it works great on both Macs and PCs, features a new user interface that instantly shows all activity, and also enables us to seamlessly view user sessions.”

We recognize that our channel partners need IT simplicity and efficiency. The updates we have made to Managed Workplace 9.2 show our ongoing commitment to putting partners first.

We are listening and appreciate your feedback.

AVG kicks off free on demand training series for partners

Opportunities for business growth are often right in front of us but taking advantage of them and succeeding may require specific knowledge or experience. This is why we have established the AVG Business Accelerator Partner Academy to help support your growth and equip you to win in your markets.

Through the Academy, we offer you and your team free online technical training in six modules as well as business transformation training in three different modules. We’ve worked with industry leaders and MSPs to design the curriculum specifically to help AVG Business partners grow and succeed rolling out Managed Workplace to your customers.

We know your time is limited and very valuable. The tracks we’ve put together are based on what you have told us you need, designed to help give you a competitive advantage. We want to equip you for success in your market and help in any way we can to accelerate your growth.

Beginning this month, the Business Transformation training kicks off and includes:

  • September:  Sales & Marketing Transformation
  • October: Business Transformation
  • November & December: Service Transformation

The technical training, which will include six modules split into several short videos covering Installation through to Reporting, will be available in October.

These ‘live’ sessions will include open Q&A sessions so that you can learn from our specialists and other MSPs in real-time. After each scheduled training session, these will be available for viewing on demand via our Partner Portal (sessions available for viewing October 1 and after).

Taking the Academy curriculum will help you:

  • Build your leads inflow and pipeline for business.
  • Leverage professional services automation to increase efficiency and profitability.
  • Work in partnership with your account manager to seize new revenue opportunities.
  • Use metrics to better manage sales, marketing and operations.
  • Better represent your expertise with customers and potential clients.

I encourage you to attend and let us know what you think. We’re listening.

To find more information and sign up for free training, visit AVG Business Accelerator Partner Academy.

 

AVG Business responds to evolving channel needs with enhanced Managed Workplace platform

Since we launched our flagship AVG Business Managed Workplace 9.1 in April 2015, the ongoing dialogue and feedback from our channel partners has been crucial. Managed Workplace 9.2 – the latest version of the platform, available today, addresses the needs our partners have raised. We are confident that the additional capabilities we have included in the expanded platform align to MSPs’ business objectives more closely than ever before.

An important feature in Managed Workplace 9.2 is the Premium Remote Control capability, through our partnership with enterprise remote desktop software provider, ISL Online, that has enabled us to integrate a premium Remote Control capability into our platform for the first time. By building in the remote control at no further cost to our partners, we are able to reduce not only the need for MSPs to work across disparate systems, but also the need to purchase additional, expensive, third-party tools. Offering greater control and visibility to resolve issues and deliver support more quickly, the Premium Remote Control enables MSPs to quickly and easily access remote computers, transfer files, chat, record sessions and perform administrative tasks for their clients, without switching interfaces.

Those of you who attended our Cloud Summit last October will remember discussing remote controls in detail – it’s a great example of you telling us what you wanted, and us listening and responding.

We want to help small enterprises and our MSP partners feel that they are doing everything they can to protect their data. At the same time, we recognize that monitoring so many different systems requires a streamlined workflow. Managed Workplace 9.2 now includes integrated Backup and Disaster Recovery, so that MSPs can easily control workstation backups, capture Bare-Metal-Recovery images for servers, as well as monitor and manage devices from one central dashboard.

Further details on the key features of the Managed Workplace 9.2 platform, including AVG Device Manager for Mac OS X and integrated AntiVirus enhancements can be found here.

With Managed Workplace 9.2, we move one step closer to a complete, managed IT solution – one which provides ease of use, security and control of the entire IT infrastructure (devices, applications and networks) from a “single-pane” of glass. We understand that our channel partners’ technology needs are always evolving and we are committed to doing all we can to streamline the experience while delivering the best services possible.

We are listening. Thank you for your ongoing feedback and please keep sending it our way.

AVG Business Launches Managed Workplace 9.2

AMSTERDAM– September 15, 2015 – AVG® Technologies N.V. (NYSE: AVG), the online security company™ for more than 200 million monthly active users, today announced the launch of AVG Business Managed Workplace® 9.2, the latest version of its fully integrated, open ecosystem, remote monitoring and management (RMM) platform.

AVG Business sells and markets a comprehensive, integrated set of cloud security and RMM software applications that are designed from the ground up to simplify the lives of IT providers, Managed Service Providers (MSPs), and their small-to-medium sized business customers.

Managed Workplace 9.2 now features a Premium Remote Control capability from ISL Online, which is fully integrated into the dashboard. ISL Online brings a ten-year history delivering feature-rich remote desktop control software, helping to ensure that Managed Workplace 9.2 will make it even easier for AVG channel partners to effectively and efficiently administer remote IT management services to their business customers – all from a single platform.

The new AVG Business Premium Remote Control is included as a key capability of Managed Workplace 9.2 and eliminates the need to purchase expensive, third-party remote control solutions. Offering greater control and visibility, the built-in Premium Remote Control is compatible across all Windows® and Mac OS X® managed devices, and it enables MSPs to quickly and easily access remote computers, transfer files, chat, record sessions and perform administrative tasks for their clients, without switching interfaces.

New Features

The most comprehensive solution, to date, Managed Workplace 9.2 includes these new features:

  • Premium Remote Control – The one tool for all Remote Control needs, across all Windows and Mac devices, is available to MSPs at no additional cost.
  • Integrated Backup and Disaster Recovery – The ‘single pane of glass’ central dashboard helps MSPs quickly deploy and manage Infrascale Backup and Disaster Recovery Solutions. MSPs can easily control file and folder backups for workstations, capture Bare-Metal-Recovery images for servers, as well as monitor and manage Infrascale Appliances from one, central place.
  • AVG Device Manager for Mac OS X– The new AVG Device Manager for Mac. OS X brings monitoring and management to roaming Mac OS X laptops. Multiple deployment options increase ease of onboarding and management.
  • Integrated AntiVirus enhancements – Integrated AVG AntiVirus has always offered unparalleled protection and ease of management and now MSPs can password protect the end point to prevent unauthorized modification or removal of AntiVirus by end users.

“The ability for my team to quickly understand and resolve issues without the delays of working across different systems, or the expense of purchasing new tools, makes a big difference in delivering fast and professional support,” said Bob Ascherl, Director of Managed Services, Advanced Technology Services. “AVG Business Managed Workplace has enabled us to streamline our technology needs and work from one platform. Now with the company’s extended Managed Workplace platform, we can have both remote control and remote monitoring and management in one solution, without having to make choices or changes to our operations.”

Coupled with AVG Business portfolio services that include its Premium Network Operations Center, Microsoft Office365 and VMware integration, and Secure Sign-On authentication, AVG Business Managed Workplace 9.2 allows end user clients to focus on their business, and gives MSPs the ability to become more profitable.

“AVG is dedicated to the success of our channel partners, and their product feedback is critical for helping us deliver the best experience possible,” said Francois Daumard, VP of Global Channel Sales, AVG Business. “Today’s debut of our enhanced Managed Workplace platform is one example of how we are listening and responding to channel needs and continuing to help MSPs achieve their business goals.”

The AVG Business Portfolio

The AVG Business portfolio includes AVG Business CloudCare™, a cloud-based administration platform offering resellers a simple way to implement and manage services such as antivirus, content filtering, online backup and email security services for their customers; AVG Business Managed Workplace, an open eco-system RMM tool; and AVG Business Secure Sign-On, a next-generation mobile device management service. 

Supported by a worldwide network of more than 10,000 partners, AVG’s strong IT security heritage complements its proven strength as an RMM provider and partner to help smaller IT companies and MSPs transition and flourish as fully-fledged managed services businesses. AVG Business Managed Workplace is developed and supported by the AVG Business Center of Excellence for Managed Workplace based in Ottawa, Canada.

To view our Press Kit, which includes product screenshots, video and other elements of this news, please visit http://now.avg.com/avg-managed-workplace-9-2-press-kit.

 



About AVG Technologies (NYSE: AVG)
AVG is the online security company providing leading software and services to secure devices, data and people. AVG’s award-winning technology is delivered to over 200 million monthly active users worldwide. The AVG Consumer portfolio includes internet security, performance optimization, and personal privacy and identity protection for mobile devices and desktops. The AVG Business portfolio – delivered by managed service providers, VARs and resellers – offers IT administration, control and reporting, integrated security, and mobile device management that simplify and protect businesses.

All trademarks are the property of their respective owners.
www.avg.com


About ISL Online
ISL Online, one of the pioneers of the remote desktop control industry, provides cloud-based (SaaS) and on-premises (Server License, Private Cloud) remote support, remote access, live chat and web conferencing solutions to over 200,000 businesses across 100 countries. ISL Online solutions enable IT professionals to securely access and control any Windows, Mac or Linux computer, as well as offer ad hoc remote support to mobile device users. ISL Online software is developed by XLAB, a software development company headquartered in Slovenia with offices in United Kingdom, Switzerland and USA. Visit ISL Online at www.islonline.com.

 

Contacts:
Zoe Kine
Tel: +1 415-694-3654
Email: [email protected]

Zena Martin
Tel: +44 7496 638 342
Email: [email protected]

 

A London NHS clinic leaks 780 patients’ details.

The 56 Dean Street clinic in London accidentally released the names and email addresses of 780 patients who have attended HIV clinics.

In a statement released on their website, a spokesperson for Chelsea and Westminster Hospital NHS Foundation Trust stated:

“We can confirm that due to an administrative error, a newsletter about services at 56 Dean Street was sent to an email group rather than individual recipients.

“We have immediately contacted all the email recipients to inform them of the error and apologise. Any concerned patients can call  020 3315 9555 and 020 3315 9594.”

In an interview with BBC Dr. Alan McOwan has said that, “Not everybody on the list is HIV positive.”

This data breach comes on the heels of a similar incident that occurred earlier last month to UK based holiday company Thomson. The 56 Dean Street clinic data breach, while unfortunate, again underscores the importance of having appropriate data security policies and procedures in place, as well as the need for employee training on the handling and protection of sensitive data.

The cost of a data breach can affect more than your bottom line, it can affect lives too. So if you’re in doubt about the security of your own IT infrastructure, download AVG’s Small Business IT Security Guide or take the AVG Small Business IT Security Health Check now to find out what you can do to help prevent security and data breaches.

If you need comprehensive protection against online threats for your business PCs, network and email, take a look at AVG Internet Security Business Edition.