Tag Archives: Business

Avast Endpoint Protection and Server Security products now compatible with Windows 10

Image via PCWorld

No one should have to choose between security and the latest technology. At Avast, it’s important to us that we support our valued business customers and create innovative features that keep businesses secure and ahead of the bad guys.

That being so, Avast is happy to announce that our Avast Endpoint Protection and Server Security products are now fully compatible with Windows 10!

How you can get the compatibility update

To get the latest and greatest functionality of these products, you simply need to run the program update. Then, you’re all set to go! After upgrading to the latest version of your program, you can sit back, relax, and enjoy using our award-winning business solutions together with Windows 10.

Visit our website to learn more about Avast business security solutions and the benefits they can bring to your business.


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Making the case for channel-delivered cybersecurity

For our AVG partners and distributors these findings may not come as a surprise, but it presents another opportunity for the channel to help fill these security gaps with value-added solutions, best practices and excellent customer service.

According to the topline results of the survey, 36% of global organizations lack confidence in their ability to detect sophisticated cyber attacks. Linked to this, 36% don’t have a threat intelligence program, and 18% don’t have identity and access management programs – little wonder then that 69% thought that their IT security budgets should be increased by half.

Protection from cyber attack should be a priority for all businesses and as the EY data has shown, many organizations could benefit from the guidance of the channel. AVG partners, including A+ Computers and Services, DB Computer Solutions, MCC Computers Ltd., SortMyPC and many more, are already addressing the gaps using AVG Business products.

Channelnomics editor Jessica Meek also highlighted findings from the EY survey in her recent article, again, emphasizing the opportunity for the channel to help IT professionals prioritize security, provide solutions and services, and also act as trusted advisors on industry developments.

A few key stats to note:

  • 88% of respondents did not believe their information security infrastructure fully meets their organization’s needs
  • 57% said that the information security function suffers from a lack of available talent
  • 47% said they don’t have a security operation center
  • 54% said they lacked a dedicated function to focus on the impact of emerging technologies

AVG Business products like AVG Managed Workplace and AVG CloudCare are great examples of how our partners are using end-to-end solutions to help resolve security issues, staffing and infrastructure challenge for their clients.

AVG CloudCare offers a modern approach to security with streamlined access to advanced features through one centralized pane of glass. Ease of deployment, through one click installation and activation, helps our partners become more agile. The product can be used for managing services, proactive monitoring, content filtering, cloud backup, daily reporting, providing secure sign-on and more, essentially helping our partners act as outsourced IT departments for their clients.

AVG Managed Workplace also offers powerful automation to help partners proactively manage and monitor clients’ networks.  Deployment and update of security tools are easily handled by automation helping to ensure a strong security posture at all times. With premium remote control integrated at no additional cost to the remote monitoring and management platform, partners gain cost savings as well as reporting tools to streamline billing and prove client ROI.

These flexible and powerful AVG solutions empower businesses to address security issues and run more effectively and efficiently. That’s powerful reassurance to give your clients.

AVG Managed Workplace wins CRN Tech Innovator Award

Since joining AVG Business, the team and I have been focused around the clock on the products, services, and sales & marketing strategies that will drive success for our partners in 2016. While we still have work to do as we head into next year, I’m taking a few minutes today to congratulate our team and partner community on a recent product award from CRN.

Just two months out in the market and AVG Managed Workplace 9.2, our remote monitoring and management (RMM) platform with premium remote control, is the winner of the CRN Tech Innovator Award for Managed Services.

The platform is our best remote monitoring and management (RMM) solution to date. With premium remote control integrated directly at no extra cost, we have made it easier than ever for our partners to provide remote IT management services to their business customers. Our development process, as always, was heavily influenced by the input of our partners from across the globe.

Winning product recognition like this is a true testament of our partners’ support and their feedback helps us keep innovating and responding to the market needs.

Don’t just take it from me. We have many partners that are already using AVG Managed Workplace 9.2 to protect, secure and manage their clients’ networks and systems, and have great things to say.

Here is a quick look at the feedback:

“The new remote control feature is fabulous and we use it continuously. Almost instantly at the time we get a help desk call, we are remoting back into that desktop. We have a 12 minute SLA for an initial communication. To be able to get back in and have the engineer fixing the problem that quickly is amazing. Exceptional, responsive customer service is a top priority for Mirazon. AVG Managed Workplace is the product that allows us to do that. It gives us the critical information and details we need to resolve problems quickly and keep our customers very happy.”
– Karen Albers, Partner, Mirazon

 

”Without a doubt, AVG Managed Workplace’s reporting features are what enable us to close more business deals with healthcare providers. The Inventory Control, Content Filtering, and Network Health reports in particular are invaluable and what our clients want to see day-in and day-out. Plus, the remote control features allow our Support Engineers to proactively work on machines in the background and fix issues while physicians are still treating patients.”
– Shawn Miller, President and CEO, ConXit Healthcare Technology Group Inc

 

“We recently previewed AVG Managed Workplace 9.2 and immediately noticed the advantages of the remote control features, the faster speed and the added tools. We are looking forward to making this available to our IT support teams as soon as possible to deliver excellent customer support.”
– Luis Flores, Help Desk Analyst, Tecnet Canada

 

“We’re very pleased with the new release of AVG Managed Workplace and specifically with the improvements with Patch Management and Maintenance releases. Now we’re able to automate more tasks, more easily and provide proactive services to end customers.”
— Elias Grim, Director of Support, Alura Business Solutions

 

As businesses continue to struggle with security and protection, we will continually strive to provide superior products and services that help our customers successfully and securely compete in today’s rapidly changing environment. This latest award from CRN is further recognition that our strategy is paying off. Thank you for your support!

AVG Business strengthens team with new General Manager

With more than 20 years of industry experience and an impressive track record building high-performing SMB sales and marketing teams, Fred will be a valuable asset to our AVG Business team as we accelerate our business to effectively support our channel partners and their SMB customers, in 2016 and beyond.

Through Fred’s vision and direction, we will offer more flexibility, more value and more ways for our partners and their clients to succeed. A core part of this will be building strong relationships with our channel partners and providing a full suite of managed services and security solutions, with simplicity in mind, and with the business, marketing and technical training to deliver excellent service for their SMB customers.

In this role, Fred will be drawing on his extensive channel, solutions selling, cloud computing and managed service experience, while working closely with our partners to respond to their challenges and equip them for success.

Before joining AVG, Fred spent eight years at Cisco Systems, where he held roles as Director of Partner Organization & Commercial Business in the Netherlands and Northern Europe. He has also had leadership positions at Copaco, one of the largest ICT distributors in the Netherlands, and Compaq Computers.

We wish Fred a warm welcome as we continue to stay strong behind our vision and strategy of being the Online Security Company offering integrated and easy-to-use security services for our channel partners and their SMB customers, with the reassurance that their applications and data are protected on any devices anytime, anywhere.

We look forward to sharing updates as we head into this exciting next phase together.

A simple solution to IT security sprawl?

According to recent research conducted by Forrester Consulting, the vast majority of enterprise security professionals believe that security should be delivered as an integrated platform via the cloud.

Indeed, 98 percent of those questioned said that integrated security platforms would be effective to both improve their security posture and to reduce overall cost in comparison to traditional on-premise security appliances and point solutions.

As our channel partners have experienced firsthand from their small and medium business clients, the ultimate problem addressed in the research is one that has been gaining increased airtime over the past year – security sprawl. With more data sharing, more device connections, and more security solutions to manage everything than ever before, companies are struggling to keep themselves secure.

Though targeted at an enterprise level, I believe you’ll agree that these research findings are just as applicable to smaller businesses – with the fragmented security landscape posing a management headache no matter your company size.

Our AVG Business product line includes a managed services and security platform that offers a range of features. We have designed the products with absolute simplicity in mind to help relieve security sprawl headaches. AVG CloudCare is one example, enabling direct, real-time management of a full suite of cloud-delivered security services – antivirus, online backup, content filtering, email security, premium remote control, secure sign-on and more, all from one dashboard. Instead of having to deal with the complexity of multiple, different security solutions, we provide a ‘single pane of glass’ view for easier IT management.

AVG CloudCare supports our partners, so that MSPs can give their customers the reassurance that their applications and data are protected on any device, anytime, anywhere.

As John Quatto, Channel Partner Manager at Zobrio Inc. recently put it, “the only problem you might face now is that your clients will never witness and appreciate the work you’re doing – As an MSP you have to be able to prove your worth – ironically, that’s difficult if you’re fixing issues before the customer even knows they exist!”

If AVG CloudCare sounds like it could be an asset for your business, visit our AVG Business website today to find out more.

Position your managed services business for success

It has been a busy time at AVG Business with our recent product releases and there is still more to come.  As we roll out new tools and services, your feedback continues to be critical.  Insight and comments from our channel partners and their clients help us continually raise the bar for security and managed IT business solutions.

So far, the response has been overwhelmingly positive.

Starting with our latest release of AVG Managed Workplace®, we’ve delivered the advantages of premium remote control at no additional cost and remote monitoring and management all in one platform.

We haven’t stopped there. Weeks later, we introduced our new, enterprise-class business security products that feature advanced protection. Last month, AVG also received a 100% detection rating of real-world malware and 100% detection of widespread malware from the Independent IT Security Institute, AV-TEST.  Our business security products are based on this same AVG engine.  This ‘double 100%’ result from AV-TEST demonstrates that our products are protecting SMBs without compromise whether the threat is new or a known malware variant that is widespread.

They say that good things come in threes, and now we’ve rolled out new onboarding training and support to help new partners get up to speed right away and established partners continue to drive growth for their managed services business.

The simple-to-follow onboarding services can be accessed through our partner portal, which was recently upgraded with a brand new user interface and easier navigation to give partners quicker access to the technology and knowledge they need to succeed.

If you’re not an AVG Business partner yet, sign up for a free 14-day trial today to check out the latest release of our Managed Workplace 9.2 product, the new services portal and onboarding tools.

Here’s a look at what you’ll find:

  • A 12-month, 5-step success plan: Targeted business plans that help partners achieve monthly, quarterly or yearly milestones.
  • AVG Accelerator Partner Academy: On-demand business and technical training to quickly onboard technical staff plus best practice tips and discussion on sales, marketing, business and channel operations.
  • In-depth knowledge base: Frequently asked questions and information for troubleshooting issues.
  • User forums: Community engagement and fast access to your peers for learning and networking.
  • Sales and marketing materials: Ready-to-use content to sell AVG Managed Workplace and other AVG Business products.

But that’s not all. Coming soon, you will be able to access our new AVG Managed Services Pricing Calculator from our partner portal. This cool calculator can be used by AVG channel partners to help price their managed services, develop the desired contract margins and predict profitable monthly recurring revenue. It captures critical elements of client service: labor costs, business overhead and software licensing, onboarding and more.

These new updates are all part of our continuous effort to develop and improve upon the products and support we provide to our partners — an ongoing process that is informed by the valued feedback we receive from our growing network.

Below is just a sample of some of our most recent feedback:

“AVG Managed Workplace has completely changed how we do business. We really like it because we now have visibility on our clients’ networks. In many cases the automation feature detects and resolves an issue before something fails.” — Terry Johnson, Consultant, Infrastructure and Data Solutions, Experis  

“As a value added reseller, we needed a partner that could help us create and implement solid security plans, and then deliver cost effective ongoing monitoring and maintenance of customer networks. The strength of AVG CloudCare’s cloud-based administration, integrated with the power of AVG Managed Workplace, was the answer.” — John Quatto, Channel Partner Manager, Zobrio   

“Our partnership with AVG is taking our business to a whole new level. We have a complete portfolio to deliver, from the security aspect outwards. The antivirus side of our business has grown 96% year on year, and anti-spam 29%. And with hosting, Online Backup and social media services still largely untapped, the only problem is finding the time to follow up all the AVG-generated opportunities.” –Gordon Montgomery, Operations Director, MCC Computers

Visit http://www.avg.com/gb-en/partners to find out more about our AVG Business solutions and how we can help your business.

The channel opportunity to reduce security complexity

According to PwC’s latest Information Security Breaches Survey a staggering 74 per cent of small businesses have suffered a security breach in the last year—jumping significantly from the 60 per cent recorded in 2014.

Aside from the monetary losses suffered, the damage to reputation can be incalculable. The topic of data security is higher on the media’s agenda than ever before and the resulting bad press from any security breach today can severely impact a business’s reputation and credibility.

It’s clear that SMBs need to take immediate action, but what’s holding them back? The answer is not just money but time. Discussing small business vulnerability in a recent article in the UK newspaper The Times, journalist Mark Frary called out one of the underlying problems as follows:

“One of the barriers to implementing cyber security is the amount of management attention it takes. SMEs are naturally focused on profit and loss and cyber security can seem less relevant than other challenges.” 

Time management issues shouldn’t be the reason for neglecting security. That’s where AVG Business channel partners come in. This is an opportunity for our partners to add new value for clients, removing the complexity of multiple, different security solutions.

Solutions such as AVG CloudCare can help partners easily implement security strategies for their clients.  AVG CloudCare offers a single cloud platform that enables the real-time management of a full suite of cloud-based security services including antivirus and online backup (OLB), among other key features.

Brookland Computer Services (BCS), an AVG Business channel partner serving clients in finance, legal, manufacturing and accounting, has found AVG CloudCare’s security products fit well in the ICT provider’s business model. BCS Managing Director Eamonn Fogarty explains, “With the old method of purchasing antivirus, you just hope It worked because no one could check it. Businesses were potentially left unprotected. Using AVG CloudCare, we can monitor and control every device and every environment, with reduced workload for us and our clients’ internal IT people.”

Another AVG Business channel partner, Northern IT Consultancy (NITC), is using CloudCare’s security portal to manage clients’ security services from a single screen dashboard. NITC Managing Director Ritesh Mehta commented that it has improved control and flexibility, and provides a straightforward product they can resell at a competitive price, “Threats are detected and the remote management means we don’t have to go onsite to fix the problem or interrupt the client. They’re very happy with that and our client retention speaks volumes.”

If you haven’t heard about AVG CloudCare or the portfolio of security and managed IT services from AVG Business, visit our AVG Business website today.

AVG works with National Federation of Independent Business to raise awareness of online security

Read the headlines and you would think cyber-crime was all about big brands fighting to keep customer data out of hackers’ hands.

You might even think it is about governments and cyber-espionage.

But behind the headlines, there is a day-to-day story of small business under attack.

So to mark National Cyber Security Awareness Month, we’re working with the National Federation of Independent Business (NFIB) to share free tools and resources and about online threats.

Through October, we’ll help NFIB members and small business owners learn more about some of the practical issues around cybersecurity.

We’ll share information about the common tricks and tactics of hackers, and we’ll explore the issues around Bring Your Own Device (BYOD) and the challenge of keeping a business secure when the lines are blurring between an employee’s personal tech and their professional life.

This week we’re encouraging small business owners and NFIB members to take our AVG Small Business IT Security Health Check.

It’s a simple free tool to help business owners think about how well-prepared they are against cyber threats.

The tool poses 17 multiple choice questions across a range of security topics: from password security to IT infrastructure.

There are also questions about what plans business owners have in place to deal with the fall-out if a security breach happens and customer, employee or suppliers’ personal information is compromised.

In the weeks ahead, we’ll share updated versions of our free ebooks through the NFIB’s regular email newsletter to members:

  • Digital Policy Guide
    What kind of issues emerge from employees and business owners using social media for personal and professional life? This guide looks at how social media can be a positive tool for businesses – and a management challenge if it’s misused. Download the guide.
  • Hackers and Hacking
    What are hackers looking for and what are their common tricks and tactics? Employees’ payroll data? Customer and suppliers’ bank details? This guide covers the threat of hacking, the motives behind it, what is at risk and how to combat these kinds of attacks. Read the ebook.
  • Bring Your Own Device
    Mobile tech from smartphones to tablets means that employees can keep in touch with friends and family on the same device they use to keep track of work emails, appointments and data. So what does that mean for your business? This guide looks at the issues around BYOD.

Sadly, there’s no way to stop hackers from trying to breach the virtual defences of small businesses. Wherever they are in the world, hackers will keep trying to find valuable data and disrupt business operations. And as Steve Chabot (R-OH), Chairman of the Congressional Small Business Committee, explained earlier this year, 71 percent of cyber-attacks are targeted at businesses with fewer than 100 employees.

So we hope our association with the NFIB will spread awareness of the issues and help small business owners feel better prepared to deal with online threats and ready to take steps to make their businesses more secure in future.

Addressing Cybersecurity for Small & Medium Businesses

Perspectives on cybersecurity continue to evolve as our level of ‘connectedness’ and awareness of potential threats increases. According to the U.S. Chamber of Commerce, many security experts believe there are two types of businesses, “…those that have been hacked and know it, and those that have been hacked and don’t know it yet.” While this overstates the situation a bit, it does highlight the urgency to address cybersecurity, even for small businesses. As the U.S. Chamber of Commerce suggests, the question isn’t if, it’s when.

Both Europe and the U.S. have designated October as cybersecurity month, highlighting the importance of this issue to business. One of the governmental organizations addressing the issue is the National Institute of Standards and Technology (NIST). NIST is currently in the revision phase of its report, Small Business Information Security: The Fundamentals, by Richard Kissel and Hyunjeong Moon. In partnership with the Small Business Administration and the FBI, NIST is one of the governmental organizations reaching out to the small business community and providing guidance on how to address cybersecurity.

Cybersecurity is not an all-or-nothing effort. NIST recognizes that the appropriate security measures may differ from company to company and that not every company will be able to implement every possible measure quickly. Nonetheless, they have classified a number of cybersecurity practices as ‘absolutely necessary’ and suggest that every small business adopts them to protect their information, systems and networks.

These practices include:

  1. Protecting information/systems/networks from damage by viruses, spyware, and other malicious code
  2. Protecting a company’s Internet connection
  3. Installing and activating software firewalls on all business systems
  4. Patching operating systems and applications
  5. Making backup copies of important business data/information
  6. Training employees in basic security principles

A great starting point for evaluating a businesses security status and potential risk is to use the “AVG Small Business Security Healthcheck” tool that AVG Business provides for free on our website. In just a few minutes a business can generate a cybersecurity profile that can be used internally, or with an IT solution provider that understands the company’s network and business practices, to ensure the right solutions are put in place.

In many cases, security experts will advise, as NIST has, that protecting against viruses and malware and installing firewalls are critical steps. This can be easily accomplished with software solutions including the just updated AVG AntiVirus and AVG Internet Security solutions from AVG Business. With exceptionally easy user interfaces and automated protection features, special knowledge isn’t required to provide protection across an entire business. Making sure that antivirus is in place and firewalls are working are the first and easiest steps a company can take.

Addressing cybersecurity for small and medium businesses has clearly risen to mission-critical status, but that doesn’t mean it has to impact a company’s resources, finances or operations. With a network of more than 10,000 partners, an active channel community, and software solutions that are continuously updated to address changing security needs, AVG Business is certain that every business can establish strong cybersecurity measures and worry less about potential threats. If your company hasn’t yet embarked on a cybersecurity plan, now is a good time to start.

AVG Business kicks off Cybersecurity Month with free upgrade to 2016 Business Software Suite

AMSTERDAM – September 30, 2015 – AVG® Technologies N.V. (NYSE: AVG), the online security company™ for more than 200 million monthly active users, today announced the release of its 2016 Business Edition software suite with new versions of its AVG AntiVirus Business Edition and AVG Internet Security Business Edition products. The 2016 suite, central to the company’s expanded security strategy for business, provides enterprise scale security to channel partners and small to medium-sized businesses (SMBs) in the frontline defense against malware and online threats.

Available worldwide, the products include a free remote management console to provide businesses easy and efficient remote access to all systems on a network. Technical support is also included at no cost.

“Today’s release of our core AntiVirus and Internet Security products for business delivers new and advanced cybersecurity protections and we are excited to get these into the hands of our channel and small to medium businesses across the globe,” said Joanna Brace, VP of Marketing and Product Marketing, AVG Business. “Online security is our core expertise and it is a fundamental requirement for business growth and success in today’s connected world. With the release of these critical security solutions, we are once again demonstrating our online security leadership and commitment to our customers.”

Today’s news is timed with two industry initiatives European Cyber Security Month and National Cyber Security Awareness Month, underscoring AVG’s leadership in online security and its strong commitment to protecting devices, data and people at work and at home. In support of these initiatives, channel partners will receive free upgrades to the 2016 Business Edition with renewals of existing licenses. AVG Business is also hosting security webinars for SMBs and providing comprehensive reseller kits for partners.

Features of the new 2016 Business Edition upgrade include:

  • New Scanning Engine: Scans faster and smarter with cloud-based detection technology
    The 2016 scanning engine implements AVG’s most advanced algorithms, providing better protection and shorter scanning times. It is also driven by new cloud-based detection technologies that leverage the majority of AVG’s 200 million endpoints to rapidly recognize new and emerging threats and deliver virus updates in as close to real-time as possible.
  • New Real-Time Outbreak Detection: Uses crowd intelligence technology for better protection
    Crowd intelligence technology has been added to AVG’s cloud-based outbreak detection to identify even the newest malware variants and outbreaks in software, all in real-time.
  • New Artificial Intelligence Detection: Uses advanced intelligence to identify threats
    Advanced artificial intelligence has been added to proactively identify new threats in real-time before our AVG VirusLab team has catalogued the threats.
  • Online Shield: Uses the Cloud to guard against today’s threats
    The 2016 Online Shield delivers today’s best cloud-based detection to more quickly identify dangerous downloads.
  • Data Safe: Protects your company’s most valuable data
    Data Safe lets businesses create password-protected virtual disks on their system, ensuring they can confidently encrypt and protect folders, files and data securely.
  • File Shredder: Deletes data securely
    Industry-compliant File Shredder securely deletes data to help prevent unintended recovery.

The AVG AntiVirus Business Edition and AVG Internet Security Business Edition are available now.

Channel partners can work directly with their account managers and also download our comprehensive reseller kits at our Reseller Center: https://secure.avg.com/rc-login. SMBs can purchase from the AVG.com web site: http://www.avg.com/business-security.


The AVG Business Portfolio

The AVG Business portfolio includes AVG Business CloudCare™, a free cloud-based administration platform offering channel partners a simple way to implement and manage services such as antivirus, content filtering, online backup and email security services for their customers, using centralized and highly customizable policies; the 2016 AVG Business Edition, a suite of software solutions that includes AVG AntiVirus Business Edition and AVG Internet Security Business Edition and offers comprehensive security protection for channel partners and SMBs;  AVG Business Managed Workplace, a comprehensive remote monitoring and management (RMM) platform with integrated premium remote control for channel partners and their clients; and AVG Business Secure Sign-On, a next-generation mobile device management service.

Supported by a worldwide network of more than 10,000 partners, AVG’s strong IT security heritage complements its proven strength as an RMM provider and partner to help smaller IT companies and MSPs transition and flourish as fully-fledged managed services businesses.

To view our Press Kit, which includes product screenshots, video and other elements of this news, please visit http://now.avg.com/avg-2016-business-edition-press-kit.


About AVG Technologies (NYSE: AVG)

AVG is the online security company providing leading software and services to secure devices, data and people. AVG’s award-winning technology is delivered to over 200 million monthly active users worldwide. AVG’s Consumer portfolio includes internet security, performance optimization, and personal privacy and identity protection for mobile devices and desktops. The AVG Business portfolio – delivered by managed service providers, VARs and resellers – offers IT administration, control and reporting, integrated security, and mobile device management that simplify and protect businesses.

All trademarks are the property of their respective owners.

www.avg.com


Contacts:

Zoe Kine
Tel: +1 415-694-3654
Email: [email protected]

Zena Martin
Tel: +44 7496 638 342
Email: [email protected]

 

Press information: http://now.avg.com